Dedicated professional experienced in environments. Focused and collaborative team player skillful in communicating and translating customer requests. Offering deep understanding of food safety, osha and health code requirements. I am also a hardworking professional bringing detail-oriented approach to any professional environment . Reliable individual possessing excellent communication and problem-solving strengths. I would make an excellent member of any team and look forward to speaking with you.
Overview
16
16
years of professional experience
Work History
Supervisor First Cook
The University Of The South
Sewanee, TN
05.2020 - 01.2024
Provided guidance to junior cooks regarding food preparation methods and techniques.
Coordinated with wait staff to ensure timely delivery of meals to customers.
Managed inventory levels of ingredients and supplies necessary for daily operations.
Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.
Set up work stations prior to opening to minimize prep time.
Monitored temperatures of prepared food and cold-storage areas.
Prepared variety of foods according to exact instructions and recipe specifications.
Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
Distributed food to service staff for prompt delivery to customers.
Requested supplies and equipment orders, explaining needs to managers.
Handled advanced thawing and food pre-preparation for upcoming meals.
Maintained clean and orderly appearance throughout kitchen and dining area.
Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Grilled and deep fried various foods from meats to potatoes.
Retained consistent quality and high accuracy when preparing identical dishes every day.
Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
Office Manager
Tennessee Nursery Ldscp Association
Altamont, TN
08.2014 - 04.2020
Answered phone calls, responded to emails, routed mail and coordinated courier services.
Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
Responded to customer inquiries via phone or email in a professional manner.
Supervised staff members, organized schedules and delegated tasks.
Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
Provided administrative support to management team including preparing reports and presentations.
Monitored inventory levels and placed orders when needed.
Processed payroll accurately ensuring all employees were paid on time.
Maintained filing system for records, correspondence and other documents.
Used judgment and initiative in handling confidential matters and requests.
Assistant Store Manager
Dollar General Store
Tracy City, TN
07.2008 - 08.2013
Identified areas of operational inefficiency and implemented solutions to streamline processes.
Structured HR consulting services to support clients during organizational developments and changes.
Implemented campaigns and promotions to help with developing goods and services.
Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Directed or coordinated financial or budget activities to fund operations and maximize investments.
Implemented successful business strategies to increase revenue and target new markets.
Monitored progress by establishing plans, budgets and measuring results.
Prepared staff work schedules and assigned team members to specific duties.
Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
Delegated work to staff, setting priorities and goals.
Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
Education
High School Diploma -
Grundy County High School
Coalmont, TN
05-2009
Some College (No Degree) - Human Resources Development
Kaplan Career Institute - Boston
Boston, MA
Skills
Sanitation
Food presentation
Dish preparation
Food handling
Recipe-based cooking
Order Verification
Customer Service
Fine Dining
Supply Restocking
Sous vide technique
ServSafe certified
Event Catering
Menu Planning
Portion Control
Cutting and slicing techniques
Focused and disciplined
Operations Management
Office Management
Inventory Control
Administrative Support
Staff Management
Bookkeeping
Data Entry
Human Resources
Administrative Oversight
Scheduling Coordination
Relationship Building
Clerical Support
Strategic Planning
Organizational Skills
Document Management
Conflict Management
Credit and collections
Facility Management
Risk Management
Retail Inventory Management
Revenue Generation
Project Management
Loss Prevention
Outstanding communication skills
Root Cause Analysis
Flexible Schedule
Strategic thinker
Friendly and Positive
MS Office proficient
References
References available upon request.
Timeline
Supervisor First Cook
The University Of The South
05.2020 - 01.2024
Office Manager
Tennessee Nursery Ldscp Association
08.2014 - 04.2020
Assistant Store Manager
Dollar General Store
07.2008 - 08.2013
High School Diploma -
Grundy County High School
Some College (No Degree) - Human Resources Development