Dedicated employee focused on reliability, continuous learning, and adapting to change. Seeking a role offering training and growth opportunities. Contributing strong work ethic and consistent performance to team goals.
Overview
31
31
years of professional experience
Work History
Truck Driver
Crete Carrier Corporation/Shaffer Trucking
Lincoln, NE
01.2023 - 09.2026
Operated tractor-trailers hauling refrigerated freight for Crete Carrier and Shaffer Trucking.
Delivered freight to assigned destinations within scheduled delivery windows.
Inspected equipment before trips and documented safety checks and defects.
Planned routes with dispatch guidance and traffic updates.
Communicated with dispatchers and customers about pickup and delivery schedules.
Followed federal hours-of-service rules and company safety policies.
Kept the dispatch updated on pickup and delivery times.
Drove safely by following road rules, using caution in unfamiliar areas, and maintaining vehicle control.
Truck Driver
Roehl Transport
Marshfield, WI
01.2021 - 01.2023
Completed pre-trip and post-trip checks for brakes, tires, lights, and trailers.
Drove safely by following road rules, using caution in unfamiliar areas, and maintaining vehicle control.
Secured cargo and checked load weight, seals, and trailer condition.
Moved goods to assigned destinations according to delivery schedules.
Coordinated with dispatch on routes, pickup times, and delivery updates to enhance operational efficiency.
Updated dispatch on pickup and delivery timing to ensure smooth logistics operations.
Reviewed truck before and after trips to follow safety requirements.
Thoroughly cleaned equipment to ensure proper functioning. and reported mechanical problems to maintenance staff.
Customer Service Associate - Returns Dept - Installed Sales Coord
LOWES HOME IMPROVEMENT
KANSAS CITY, MO
01.2002 - 01.2021
Led internet fulfillment tasks and managed customer service and returns.
Provided customer service for returns and inquiries
Answered multiple phone lines, directing customer inquiries to appropriate departments to ensure timely resolution.
Handled cash transactions accurately and followed register procedures.
Assisted head cashier with daily checkout operations and front-end tasks.
Assisted sales coordinator with order setup and streamlined store coordination processes.
Supported software use and maintained strong PC proficiency, facilitating efficient operations.
Office / Warehouse
Star Automotive Warehouse Distributor
Kansas City, MO
01.1996 - 01.2001
Processed order fulfillment and prepared UPS shipments to ensure timely delivery.
Entered customer orders into system accurately.
Supported returns department by efficiently handling incoming items and addressing customer requests.
Managed multiple phone lines to ensure timely communication. and routed calls promptly.
Education
GED -
Maple Woods Community College
Kansas City, MO
02-2011
Bachelor of Science - Accounting
Southern New Hampshire University
Hooksett, NH
Skills
CDL A Holder
Route planning
Safety compliance
Cash handling expertise
Time management
Detail-oriented
Time management
Customer service excellence
CDL A Holder
Personal Information
Driving License: CDL A Holder
Accomplishments
Team Driver of the Month 2026
Affiliations
Awana Leader and Awana Games Leader at local church
Worked at Royals Baseball Stadium/Chiefs Football Stadium for Non Profit Organization
Band Parent- Fed Band Kids at Competitions, Pulled Band Tailer, Helped with Instruments at Competitions and football games, Band Craft Fair
Timeline
Truck Driver
Crete Carrier Corporation/Shaffer Trucking
01.2023 - 09.2026
Truck Driver
Roehl Transport
01.2021 - 01.2023
Customer Service Associate - Returns Dept - Installed Sales Coord