Dynamic take-charge Community Engagement Specialist committed to bringing positive change in people's lives. Offering excellent communication, mediation, organizational, and problem solving skills wit over 25 years of experience in planning, organizing, implementing and coordinating sporting events, leagues and activities and dynamic community programs. Excellent communication and time management abilities.
Hi, I’m
REBECCA SCHLOEGL
Evergreen,CO
Summary
Overview
17
years of professional experience
Work History
HOPE Online Learning Academy Co-Op
Manager of Marketing and Communications
07.2017 - Current
Job overview
- Created company brand messaging, collateral materials, customer events, promotional strategies, and product commercialization.
- Developed and implemented marketing strategies to use for launches, rebranding campaigns and promotions.
- Managed workflow between staff, coordinating documents, planning, and creative material distribution.
- Contributed expertise to multiple committees to enhance outreach and branding strategies.
- Managed scheduled events for all HOPE sports and All City League to maximize activities and attendance
- Secure and schedule officials, scorekeepers and security for all events
- Trained staff members on conducting events and following safety procedures
- Ordered and maintained all uniforms, equipment, trophies and awards
- Factored-in abilities, needs and interests of participants in development of programs
- Performed clerical duties, including registering teams and answering specific inquiries
- Provided clear instruction to activity and program participants to deliver fun and safety
- Resolved conflicts that arose
- Supervised activities to address behavioral issues and promote fun, safety and inclusive
- Designed customized PE program to meet remote learning needs
- Designed and implemented remote engagement classroom
- Plan and implement all HOPE events
- Assist with awards and recognition
- Recruited and hired capable team members to add value and diverse skills set to marketing department.
- Identified and evaluated new technologies and add-on applications to improve and optimize marketing team efforts.
- Created and managed social media campaigns to increase brand engagement.
- Oversaw preparation of marketing copy, images, videos, emails, and other collateral.
- Improved website visibility through development and implementation of SEO strategies.
- Accomplished multiple tasks within established timeframes.
- Cross-trained existing employees to maximize team agility and performance.
Just Play Sports
Administrative Manager
02.2015 - 04.2017
Job overview
- Maintained website and all player registration programs
- Marketing of all individual and team programs
- All practice and game scheduling for league play and tournament play
- Tournament recruiting, registration and organization
- Coach recruiting, hiring, training
- Streamlined all processes, removed redundancies and simplified SOP
- Budgeting and reconciliation
- Increased total participation & profitability by more than 25% over two year period
- Coordinated domestic travel arrangements, including booking airfare, hotel and transportation
- Screened volunteer coach applicant resumes and coordinated both phone and in-person interviews
- Maintained computer and physical filing systems
- Prepared vendor invoices and processed incoming payments
- Sourced vendors for special project needs and negotiated contracts
- Designed marketing brochures and wrote website copy
- Investigated and resolved customer inquiries and complaints in timely and empathetic manner
- Built long-term customer relationships and advised customers on programs and levels appropriate for their childs level of skill
- Developed reputation as an efficient service provider with high levels of accuracy
- Communicated neutrally, empathically and comfortably with team members, clients and customers
South Jeffco Sports Association
Office Manager
01.2007 - 01.2015
Job overview
- Recruit, train and organize 500+ volunteers annually
- Enlisted support of volunteers and collaborated with businesses and community groups
- Game and practice scheduling/ facility booking/travel booking/event coordination
- Day to day customer service, conflict resolution, and problem solving with parents of players
- Coordinated work activities of subordinates and staff relating to employment, compensation, labor relations and employee relations
- Handled under staffing, disputes, terminating employees and administering disciplinary procedures
- Conducted background checks on 500 plus volunteers annually by obtaining information from law enforcement officials, previous employers and references
- Processed accounts receivable and accounts payable
- Oversaw daily office operations for staff of 3 paid employees
- Prepared and distributed payroll for staff of 3 direct reports
- Oversaw inventory and office supply purchases
- Complied annual recommendations for end of fiscal year budgets
- Created and oversaw individual sports budgets
- Negotiated pricing with vendors regarding wholesale billing and marketing procedures
- Managed 2500+ accounts receivable accounts and players records
- Performed accounts receivable duties including invoicing, researching charge backs, discrepancies and reconciliations
- Sourced vendors for special project needs and negotiated contracts
- Recruited and hired qualified candidates for vacant and new positions
- Created reports and presentations
- Designed marketing brochures and wrote website copy
- Handled all incoming business and client requests for information
- Streamlined and improved program operational processes by simplifying registrations process, and making all process' more customer centered and easy to use
- Created, maintained and updated filing systems for paper and electronic documents
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
Education
University of KansasLawrence, KS
Bachelor of Science from Human Biology
University Overview
Skills
- Leadership, process improvement, customer needs assessment and strategic planning
- Results-oriented customer relations building effective relationships
- Superior verbal and written communication skills
- Conflict resolution & complex problem solving
- Scheduling and event management including coordination of facilities, teams and officials
- Athletic program development and coach education
- Partnership building and fundraising
- Website management & project organization
- Staff Management
- Brand-Building Strategies
- Campaign Management
- Customer Relationship Management
- Website Creation
- Web Content Branding
- Marketing and Advertising
- Self Starter
Timeline
Manager of Marketing and Communications
HOPE Online Learning Academy Co-Op
07.2017 - Current
Administrative Manager
Just Play Sports
02.2015 - 04.2017
Office Manager
South Jeffco Sports Association
01.2007 - 01.2015
University of Kansas
Bachelor of Science from Human Biology
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