Rebecca Seiber

Monitor patient demographics daily to verify accuracy and support lab test orders. Assist in resolving lab-related issues as they occur. Provide support for testing patient requisitions to facilitate correct entry of lab tests and timely dispatch of lab reports.

Oversaw sample processing operations at LabConnect LLC. Managed receipt and breakdown of sample shipments, accessioned requisitions, and coordinated testing and storage of samples. Advanced to current department and secured full-time position on November 26, 2021.

• Operated machinery to ensure efficient production workflows and meet operational targets.

• Led team in daily operations, ensuring high standards of service and customer satisfaction.
• Trained staff to perform and operate efficiency.
• Worked with inventory management systems to reduce waste and optimize stock levels.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various project tasks.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.