Summary
Overview
Work History
Education
Skills
Certification
Volunteer Experience
Timeline
Generic

Rebecca Shirrell

Marion,IL

Summary

Seven years of experience assisting HR with background checks, drug tests, and onboarding of new employees Seven years of experience in hiring, training, evaluations, scheduling and termination Advanced skills in Microsoft Excel, Word, Access, and PowerPoint Ability to learn quickly and excel in the midst of change Motivated professional with a reputation for quick response and follow-up to ensure customer satisfaction Seventeen years of retail experience; with seven of them in retail management Strong business sense developed through my retail management career Front line experience with consumers and business owners Quality work in business as well as academics Service-oriented delivery professional with demonstrated record of road safety and clean driving history. Familiar with logging daily activities, coordinating customer paperwork and collecting payment. Plans and manages efficient routes to maximize deliveries and customer satisfaction. Dependable and service-focused delivery driver motivated to deliver consistent, prompt and courteous service. Reliable and energetic professional provides prompt, seamless access to supply. Veteran driver over several years delivers energetic approach to meeting expectations. Punctual Delivery Driver offering several years of experience distributing products, documents and packages to customers. Versed in safely loading and unloading parcels, completing logs, and collecting appropriate payments. Familiar with GPS system operations paired with outstanding driving record.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Delivery Driver/Warehouse

First Choice Delivery
Cape Girardeau, MO
11.2021 - Current
  • Scan product in when received, Sort by route, Load scan all product on truck, Load pharmaceuticals, magazines and mail on truck, Make deliveries on time, Pick returns up, Unload empty totes, Help find missing pieces, Clean warehouse

Production Worker

Fisher Dynamics
Evansville, IN
09.2021 - Current
  • Build back seats and QA the product

Amazon Delivery Driver

Amazon Flex
Evansville, IN
09.2021 - 11.2021
  • Pick up packages, scan and sort for route, deliver packages on time and with a sense of urgency

Picker/Packer

TAYLOR MADE
Evansville, IN
03.2021 - 07.2021
  • Picked and packed merchandise and sent it down the line for inspection and shipping

Production Worker

AmeriQual Packaging
Evansville, IN
11.2020 - 02.2021
  • We put product in the bins as they passed by, made sure bins are full before they run out and run 4 runs a day

Server

Cracker Barrel
Henderson, KY
01.2020 - 07.2020
  • Serves customers, cleans tables, works, register, seats guests

Server

Bob Evans Restaurants
Mount Vernon, IL
11.2017 - 12.2019
  • Serves customers, cleans tables, works, register, seats guests

Carhop

Carhop
Mount Vernon, IL
08.2017 - 05.2018
  • Take orders, make drinks, bag orders, deliver food, do check backs; as well as clean, stock, do side work

Customer Service

Sonic Restaurant
11.2015 - 02.2017
  • Assisted Customers, Took Orders, filled orders, and delivered to customers, Took money and made change

Value Added Services

Baker and Taylor
Momence, IL
03.2015 - 07.2015
  • Managed my work flow to exceed company goals and expectations, Maintained up to date knowledge of products and current procedures, Highly focused with few errors, works consistently and timely with high expectations of myself to perfect the orders

Cashier, Department Manager Over Apparel, Jewelry Department Manager

Walmart
Benton, IL
05.1997 - 02.2015
  • Maintained up-to-date account distribution information, Drafted the budget for different departments and monitored expenditures, Planned and conducted staff trainings per with an emphasis on in stock, wages and ensuring work is done timely and effectively, Maintained accurate records of past due customer account activity, Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals, Maintained up-to-date knowledge of product and service changes, Followed-through on all critical inter-departmental escalations to increase customer retention rates, Investigated and resolved customer inquiries and complaints in an empathetic manner, Adhered to all confidentiality requirements at all times, Met all customer call guidelines including service levels, handle time and productivity, Solved unresolved customer issues, Strong leader of customer support staff, Scheduled staff shifts to cover peaks and lulls in customer inquiries, Trained staff on operating procedures and company services, Managed work flow to exceed quality service goals, Hired and training of staff

Education

Associate in Business -

Mineral Area College
Park Hills, MO

Skills

  • General ledger reconciliation
  • Accounting
  • Training & development
  • Planograms
  • Balance sheet reconciliation
  • Customer service
  • Merchandising
  • Serving
  • Tax experience
  • Journal entries
  • POS
  • Microsoft Powerpoint
  • Organizational skills
  • Microsoft Excel
  • General ledger accounting
  • Human resources
  • Auditing
  • Manufacturing
  • Calipers
  • Restaurant experience
  • Restaurant management
  • Communication skills
  • Delivery driver experience
  • Forklift
  • Driving
  • Freight
  • Cash handling
  • Quality assurance
  • Cash register
  • IOS
  • Order Verification
  • Package scanning
  • Vehicle Maintenance
  • Attention to Detail
  • Mileage Tracking
  • Complex Problem-Solving
  • Time management skills
  • Teamwork and Collaboration
  • Safe Driving
  • Route Planning
  • Dependable and reliable
  • Shipping and packaging
  • Responsible driver
  • Heavy Lifting
  • Punctual and Reliable
  • Courteous and polite demeanor
  • Local Delivery
  • Customer Service
  • Delivery Scheduling
  • Problem-Solving
  • Skilled forklift operator
  • Loading and unloading
  • Valid Driver's License
  • Stocking and Inventory
  • Time Management
  • Pallet jack and hand truck operation

Certification

Driver's License

Volunteer Experience

  • Girl Scouts of Southern Illinois, 08/01/03, 08/01/13, Co-leader, help with meetings, Girl Scout cookie sales and delivery
  • Walmart, 08/01/03, 08/01/13, Co-leader, help with meetings, Girl Scout cookie sales and delivery

Timeline

Delivery Driver/Warehouse

First Choice Delivery
11.2021 - Current

Production Worker

Fisher Dynamics
09.2021 - Current

Amazon Delivery Driver

Amazon Flex
09.2021 - 11.2021

Picker/Packer

TAYLOR MADE
03.2021 - 07.2021

Production Worker

AmeriQual Packaging
11.2020 - 02.2021

Server

Cracker Barrel
01.2020 - 07.2020

Server

Bob Evans Restaurants
11.2017 - 12.2019

Carhop

Carhop
08.2017 - 05.2018

Customer Service

Sonic Restaurant
11.2015 - 02.2017

Value Added Services

Baker and Taylor
03.2015 - 07.2015

Cashier, Department Manager Over Apparel, Jewelry Department Manager

Walmart
05.1997 - 02.2015

Associate in Business -

Mineral Area College
Rebecca Shirrell