I am a high energy person whom is looking for an opportunity to work for an established employer, where my skills can flourish. I take extreme pride in my job and I’m very task oriented. I believe in being on time, organized, and professional.
Overview
12
12
years of professional experience
Work History
Dual Rate Floor Supervisor
Evangeline Downs Racetrack & Casino
06.2023 - 01.2025
Provided exceptional customer service to high-value players by assisting them with their needs promptly without compromising other duties.
Reduced shrinkage through vigilant observation of employees'' handling cash transactions at tables during peak hours.
Assisted in the planning and execution of special events, promotions, and tournaments to drive increased foot traffic and revenue.
Oversaw daily operations of the gaming floor, ensuring smooth transitions between shifts and minimizing downtime.
Managed scheduling and staffing needs effectively, reducing overtime expenses while maintaining optimal coverage levels.
Enhanced gaming experience by enforcing casino policies and maintaining a fair, safe environment for all guests.
Established positive working relationships with coworkers and supervisors alike, fostering a productive work environment focused on teamwork.
Conducted regular performance evaluations for team members, identifying areas of improvement and offering constructive guidance.
Security Officer
Allied Universal Security Services
05.2018 - 07.2019
Checked credentials and issued passes before allowing access to property.
Surveilled all areas within facility to identify suspicious behavior.
Guarded restricted areas to prevent unauthorized entry.
Oversaw premises to identify security risks to promote employee and visitor safety.
Patrolled and secured industrial and commercial premises to prevent intrusion.
Substitute Teacher
Goose Creek Consolidated Independent School District
09.2016 - 09.2017
Educated students in various subjects to provide seamless transition during absence of head teacher.
Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
Provided notes and reports on school day activities to primary teacher.
Built and strengthened positive relationships with students, parents and teaching staff.
Requested as substitute teacher based on excellent referrals and trusted performance.
Sales Associate
Redwing boot store
09.2016 - 09.2017
Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
Sold various products by explaining unique features and educating customers on proper application.
Offered product and service consultations and employed upselling techniques.
Caregiver, Special Needs
Quality Care
01.2015 - 05.2016
Monitored vital signs and medication use, documenting variances and concerning responses.
Helped clients with personal needs from exercise to bathing and personal grooming.
Performed light housekeeping duties such as, making beds, sweeping floors and sanitizing surfaces.
Transported clients to locations such as medical appointments and group meetings to maintain social connections and meet medical needs.
Took and recorded patient temperature, pulse, respiration and blood pressure to monitor health statistics.
Engaged client in physical and mental activities to sustain quality of life.
Janitorial Cleaner
Tri community nursing home
08.2012 - 12.2014
Used digital timekeeping system to document hours worked each day.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Responded to emergency cleaning requests to meet client expectations.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Responded promptly to requests to clean and sanitize areas after accidents.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Education
Medical Assistant - Medical Assisting
US Career Institute
4 2011
GED -
Enterprise High School
4 2008
Associate in Physical Therapy - Physical Therapy
Stratford Career Institute
4 2010
Veterinary Assistant - Veterinary Assistant
Louisiana State University Eunice
Eunice, LA
01.2023
Skills
Observant
First aid and CPR certified
Shift work experience
Report writing
Vigilant and watchful
High level of integrity
Timeline
Dual Rate Floor Supervisor
Evangeline Downs Racetrack & Casino
06.2023 - 01.2025
Security Officer
Allied Universal Security Services
05.2018 - 07.2019
Substitute Teacher
Goose Creek Consolidated Independent School District
Certified Sterile Processing Technician at Oklahoma University Medical CenterCertified Sterile Processing Technician at Oklahoma University Medical Center