Rebecca Singleton
Louisville,TN
Overview
2025
2025
years of professional experience
Work History
Career Pause (2024-2026)
Full-Time Parent
Barista
Dutch Bros Coffee
Knoxville, TN
02.2024 - 08.2024
- Greet customers with a warm welcome, take orders accurately, and recommend beverages based on customer preferences.
- Prepare a wide variety of beverages ensuring that company standards are met with every order.
- Follow health and safety guidelines at all times to guarantee a clean and safe work environment for both employees and customers.
Server
Chili’s Bar and Grill
Knoxville, TN
11.2023 - 02.2024
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and beverages promptly with focused attention to guest needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with fellow team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Representative
CVS Health
Knoxville, TN
07.2023 - 11.2023
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Collaborated with pharmacy staff to expedite prescription processing and enhance patient experience.
Career Pause (2022-2023)
Full-Time Parent
Apheresis Technician
UC Health
Fort Collins, CO
06.2022 - 10.2022
- Conducted patient interviews to assess eligibility for apheresis procedures.
- Collaborated with healthcare teams to coordinate patient care effectively.
Barista
Ziggi's Coffee
Fort Collins, CO
07.2021 - 10.2021
- Prepared and served high-quality beverages in fast-paced environment.
- Maintained cleanliness and organization of work area to ensure safety standards.
- Provided exceptional customer service, fostering positive relationships with patrons.
- Operated espresso machines and blenders with proficiency, ensuring beverage consistency.
Server
Texas Roadhouse
Fort Collins, CO
06.2020 - 02.2021
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and beverages promptly with focused attention to guest needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with fellow team members during busy shifts for efficient workflow and excellent guest experiences.
Server
BJ's Restaurant & Brewhouse
Tyler, TX
01.2020 - 03.2020
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and beverages promptly with focused attention to guest needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with fellow team members during busy shifts for efficient workflow and excellent guest experiences.
Customer Service Representative (Seasonal)
UPS
Tyler, TX
08.2019 - 01.2020
- Provided exceptional customer service by addressing inquiries and resolving issues efficiently.
- Processed shipping requests and managed package tracking systems to ensure timely deliveries.
- Assisted customers with order placement, adjustments, and returns through various communication channels.
- Maintained accurate records of customer interactions and transactions to enhance service quality.
Server
Texas Roadhouse
Fort Collins, CO / Tyler, TX
05.2018 - 08.2019
- Demonstrated strong multitasking skills by managing multiple tables without compromising service quality.
- Served food and beverages promptly with focused attention to guest needs.
- Worked with POS system to place orders and manage bills.
- Collaborated with fellow team members during busy shifts for efficient workflow and excellent guest experiences.
Supervisor
Freddy's Frozen Custard & Steakburgers
Colorado Springs, CO
10.2015 - 05.2018
- Supervised daily operations to ensure quality service and guest satisfaction.
- Trained new and existing team members on food safety protocols and operational procedures.
- Implemented workflow improvements to enhance efficiency during peak hours.
- Resolved guest complaints promptly, enhancing overall dining experience.
Education
High School Diploma -
Covenant Christian Academy
05.2017
Timeline
Barista
Dutch Bros Coffee
02.2024 - 08.2024
Server
Chili’s Bar and Grill
11.2023 - 02.2024
Customer Service Representative
CVS Health
07.2023 - 11.2023
Apheresis Technician
UC Health
06.2022 - 10.2022
Barista
Ziggi's Coffee
07.2021 - 10.2021
Server
Texas Roadhouse
06.2020 - 02.2021
Server
BJ's Restaurant & Brewhouse
01.2020 - 03.2020
Customer Service Representative (Seasonal)
UPS
08.2019 - 01.2020
Server
Texas Roadhouse
05.2018 - 08.2019
Supervisor
Freddy's Frozen Custard & Steakburgers
10.2015 - 05.2018
Career Pause (2024-2026)
Full-Time Parent
Career Pause (2022-2023)
Full-Time Parent
High School Diploma -
Covenant Christian Academy