REBECCA SNYDER
Summary
Adept at communicating company mission and directives. Clearly explains the reasons behind store policies and procedures to foster employee compliance. Experienced at problem solving, customer service and hardworking.
Overview
19
19
years of professional experience
Work History
Optician / Medical Records Clerk
Concord Eye Center
09.2019 - Current
- Optical - assist in the selection eyewear, adjustment, repairs, cleaning, problem solving
- Answer patient questions in person or on phone
- Manufacturing eyewear, confirming prescriptions and dispensing
- Logging shipment, confirming products received and returning recalled product to manufacturer
- Medical Records Clerk - logging paperwork into correct locations, auditing, making sure paperwork has been correctly scanned / logged
- Sorting and logging faxes, referrals and notes to the correct location or personal
- Communication with other companies in regards of missing information, clarification and requesting information being resent.
Eyewear Consultant / Lab Tech
LensCrafters
02.2017 - 01.2019
- Assist customers in the selection of frame and design of eyewear
- Adjustments, repairs and cleaning of glasses
- Answering phone and customer questions, cleaning and tending store to company standards
- Manufacturing of glasses, cutting lens, checking script, dispensing.
Sales Assistant / Photographer
Lifetouch Studio
03.2016 - 01.2017
- Photographing families, newborn to adults, milestones parties, etc
- Aiding customers at the front desk with print pick up, scheduling appointments, etc.Cleaning and tending the studio, waiting area and front desk
- Handing out coupons
- Getting pull-in / walk-in sittings
Second Assistant Manager
Yankee Candle Company
08.2014 - 03.2016
- Replenished floor stock and processed shipments to ensure product availability for customers.Assessed customer needs and responded to questions.Cleaned and straightened work area.Worked with customer service to resolve issues.Opening and Closing the store
- Stocked and restocked inventory when shipments were received.Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Sales Associate
Yankee Candle Company
04.2012 - 08.2014
- Retrieved alternate items and sizes on request.Listened to customer needs and preferences to provide accurate advice.Completed purchases with cash, credit and debit payment methods
- Created attractive displays
- Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.Replenished floor stock and processed shipments to ensure product availability for customers.
Seasonal Sale Associate
Yankee Candle Company
11.2011 - 04.2012
- Met incoming customers and provided immediate assistance.Retrieved alternate items and sizes on request.Completed purchases with cash, credit and debit payment methods.Worked flexible schedule to accommodate changing customer levels.
Secondary Bindery Worker
Wilson Employment/Concord Litho
05.2007 - 08.2007
- Binding and packaging paper products cutting stacks of paper to size loading stacks in to empty slots in production line.
Work Study
Landmark College
01.2007 - 02.2007
- Service learning Costa Rica.Assist in the building of a library.Worked on building stairs etc.
Lab Monitor/ Front Desk Receptionist
Landmark College
04.2006 - 12.2006
- Checking out books.Answer questions.Monitor noise level.
Building Manager
Landmark College
10.2005 - 01.2006
- Make sure that there are no fire hazards.Company property remains undamaged
- Proper language use and manners.
Education
Bachelor of Arts - Illustration
NHIA
Manchester, New Hampshire2011
Associate of Arts - General
Landmark College
Putney, Vt2007
GED -
Pembroke Academy
Pembroke, NH2004
Skills
- Desktop Publishing Software: Photoshop, Illustrator, Power Point, Microsoft Word, some Excel
- Some Spanish and Sign Language
- Some Mentoring experience
- Some lab training
- Store opening and closing procedures
- Attention to detail
- Store operations
- Traditional fine art skills
- Retail inventory management
- Customer service mindset
- Reliable / Flexible schedule
Additional Information
- Walk for Cancer / ASPA Walk for animals, Publicity Coordinator for Campus Activities Board, Theater Performances: Alice in Wonderland - White Rabbit
- Man of La Mancha - Maria, innkeepers wife
- Firebugs - Anna, the maid
- You can
- T Take it with You - Gay Wellington, drunken actress
- The Bald Prima Dona & The Whole Shebang - Lighting/ Stage crew, Lighting Crew for Grace Potter And the Nocturnals, Four year volunteering as the librarian for chorus and band in high school, Craft fairs and some conventions, table top gaming
References
- Ashely Thomas, LensCrafter / State Employed, 603-608-5639, ABO Optician / Case Worker
- Austin, LensCrafters, 603-369-2679, Lab Manager
- Michelle Morse, Yankee Candle Company Outlet, 603-568-4629, Manager
- Kim Wocester, Yankee Candle Company, 603-833-6900, Manager
- Tiffany Day, Exeter Fine Art, tifarmakis@gmail.com
- Roxie Hamlton, Educator at Landmark College, roxiehamlton@landmark.edu
Hobbies and Interests
- Craft Fairs / Art
- Comic and Anime Conventions
- Gaming / Dungeons & Dragons
- Theater / Broadway
- Reading
- Storytelling
License
Optician License
Timeline
Optician / Medical Records Clerk
Concord Eye Center
09.2019 - Current
Eyewear Consultant / Lab Tech
LensCrafters
02.2017 - 01.2019
Sales Assistant / Photographer
Lifetouch Studio
03.2016 - 01.2017
Second Assistant Manager
Yankee Candle Company
08.2014 - 03.2016
Sales Associate
Yankee Candle Company
04.2012 - 08.2014
Seasonal Sale Associate
Yankee Candle Company
11.2011 - 04.2012
Secondary Bindery Worker
Wilson Employment/Concord Litho
05.2007 - 08.2007
Work Study
Landmark College
01.2007 - 02.2007
Lab Monitor/ Front Desk Receptionist
Landmark College
04.2006 - 12.2006
Building Manager
Landmark College
10.2005 - 01.2006
Bachelor of Arts - Illustration
NHIA
Associate of Arts - General
Landmark College
GED -
Pembroke Academy
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