Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Li'eno Ming

West Palm Beach ,Florida

Summary

Seasoned professional knowledgeable about operations and offering top-notch project management, team leadership, and problem-solving abilities. Ingenious in maximizing resources to meet challenging demands. An analytical leader with excellent multitasking abilities. Dynamic and performance-driven business professional with high integrity, strong work ethic, and exceptional leadership skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Security Officer

Wilder Security Inc.
Lantana, FL
09.2023 - Current
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted in the development and implementation of security policies and procedures.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Maintained accurate logs of all security related activities.

Director of Operations

Chic-Fil-A
West Palm Beach, Florida
04.2022 - 07.2023
  • Developed and implemented operational strategies to maximize efficiency, and improve customer satisfaction.
  • Resolved customer service issues in a timely manner while maintaining high levels of customer satisfaction.
  • Provided leadership and guidance to subordinate managers and supervisors.
  • Managed day-to-day operations of a large staff in multiple departments.
  • Monitored inventory levels to ensure adequate stock was available at all times.
  • Created policies and procedures for improved workflow processes.

Shift Leader

Chick-fil-A
West Palm Beach, Florida
03.2021 - 04.2022
  • Conducted regular meetings with team members to discuss upcoming events or changes in policy and procedures.
  • Assisted in training new employees on shift operations.
  • Provided exceptional customer service and maintained a positive attitude throughout the shift.
  • Adhered to all health code regulations while preparing food items for customers.

Education

Associate of Science - Psychology

Palm Beach State College
Lake Worth, FL

Skills

  • Capital Spending
  • Process Improvements
  • Operations Oversight
  • Schedule oversight
  • Quality Assurance
  • Inventory Management
  • Employee Development
  • Team building
  • Analytical Thinking
  • Strategic Planning

Certification

  • Emergency Medical Technician certified
  • American Heart Association, CPR, and AED Certified

Timeline

Security Officer

Wilder Security Inc.
09.2023 - Current

Director of Operations

Chic-Fil-A
04.2022 - 07.2023

Shift Leader

Chick-fil-A
03.2021 - 04.2022

Associate of Science - Psychology

Palm Beach State College

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Li'eno Ming