Rebecca Stockmal
Patterson,CA
Summary
Qualified and dedicated healthcare professional with over 10 years experience, specializing in addiction medicine for the past 3 years. A team player honoring commitments, taking accountability, providing excellent customer service and effective communication. Organized and efficient with a proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Medical Assistant
Pinnacle Treatment Centers
05.2021 - Current
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Implemented care and efficiency improvements to support and enhance office operations.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Verified patient insurance coverage and collected required co-payments.
- Performed medical records management, including filing, organizing and scanning documents.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Oriented and trained new staff on proper procedures and policies.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
- Passionate about learning and committed to continual improvement.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Medical Administrative Assistant
Lone Peak Dermatology
01.2013 - 03.2014
- Conducted insurance verification and preauthorizations and managed patient charts.
- Followed up with insurance companies to secure timely payment.
- Supported office staff and operational requirements with administrative tasks.
Medical Assistant/ Health Records Auditor
South Valley Dermatology
09.2006 - 01.2012
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Completed clinical procedures and gathered patient data for interpretation by physician.
- Reviewed charts and flagged incomplete or inaccurate information.
- Collaborated with healthcare professionals to ensure accurate documentation of patient conditions and treatments.
Education
Clinical Medical Assistant Certificate, Program -
CALIFORNIA STATE UNIVERSITY, STANISLAUS
Turlock, CAAssociate of Applied Science -
PROVO COLLEGE
Provo, UTSkills
- Compassion & Empathy
- Data Gathering & Analysis
- Strong Organization Skills
- Problem-Solving
- Computer Literate
- Strong Communication
- Analytical Thinking
- Multitasking Abilities
- Clinical and Operational Judgement
- Electronic Health Records
- Professionalism and Ethics
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Medical Assistant
Pinnacle Treatment Centers
05.2021 - Current
Medical Administrative Assistant
Lone Peak Dermatology
01.2013 - 03.2014
Medical Assistant/ Health Records Auditor
South Valley Dermatology
09.2006 - 01.2012
Clinical Medical Assistant Certificate, Program -
CALIFORNIA STATE UNIVERSITY, STANISLAUS
Associate of Applied Science -
PROVO COLLEGE
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