Rebecca Tesler
Philadelphia,PA
Summary
Experienced hospitality professional with a strong background in food and beverage management, banquet and event execution, sales, and guest relations. Utilizes strong organizational skills to enhance productivity and customer satisfaction. Track record of implementing effective strategies for staff development and operational improvement. Proven ability to drive revenue through strategic up selling, vendor negotiations, and exceptional customer service.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Assistant General Manager
Flight Club Philadelphia
Philadelphia, PA, United States
01.2025 - 05.2025
- Developed and executed beverage program for restaurant launch, managing product selection and vendor relations for beer, wine, and spirits
- Recruited, hired, and onboarded bar staff; trained bartenders and bar backs in cocktail preparation, service standards, and operational procedures
- Designed and implemented opening, running, and closing protocols for the bar team
- Curated keg list featuring local and seasonal draft selections
- Conducted staff training on event setup, breakdown, and secure cash handling procedures
- Collaborated with front of house staff to ensure comprehensive knowledge of food and beverage specifications, maintaining high quality service standards
- Engaged with guests to uphold hospitality standards, enhancing overall guest experience
- Maintained comprehensive inventory of liquor, beer, wine, and non-alcoholic beverages, placing weekly orders to ensure optimal stock levels
- 4 months
Server
STARR Restaurants
Philadelphia, PA
05.2026 - Current
- Seasonal server position at Café Click. Trained new staff on STARR standards and food and beverage protocols to ensure consistent service quality.
- Gained less than one year of experience in a fast-paced restaurant environment.
- Delivered exceptional customer service in high-volume dining environment.
- Managed table assignments to optimize guest flow and dining experience.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
Bartender
Tired Hands Brewing Company - St. Oner's
Philadelphia, PA, United States
02.2026 - 08.2026
- Gained six months of experience in a dynamic work environment.
- Crafted and served diverse craft beverages, enhancing customer satisfaction and experience.
- Managed inventory levels, ensuring timely replenishment of stock and minimizing waste.
Server
Mi Vida - Market East
01.2026 - 05.2026
- Assisted with restaurant opening by providing server support. Trained new staff on KNEAD Hospitality standards, food, and beverage practices to ensure consistent service quality. Served guests in a fast paced environment.
- 4 months
- Delivered exceptional customer service in high-pressure dining environment.
- Managed multiple tables efficiently while maintaining attention to detail.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
Sales
Muller Beverage
07.2025 - 11.2025
- Increased brand presence in designated area
- 4 months
- Utilized sales data to evaluate sales performance and make proper adjustments.
- Developed unique sales approach and identified client needs to expand sales.
- Developed targeted sales strategies for achieving business growth and meeting sales targets.
Assistant General Manager (AGM)
The Attic on Broadway
Long Beach, CA
08.2023 - 05.2024
- Supported GM in daily operations while overseeing FOH staff, cash handling, bars, inventory, reservations, and catering events, contributing to Michelin Bib Gourmand recognition in 2023 and 2024
- Supervised all front of house staff, ensuring consistent service standards and team efficiency
- Managed cash handling procedures, bar operations, and inventory control while coordinating cocktail photography for marketing and promotional initiatives
- Oversaw reservations and coordinated catering and private events, enhancing guest experiences through meticulous planning and execution
- 9 months
Banquet Manager
SPA VEA
Newport Beach, CA, United States
02.2023 - 08.2023
- Oversaw luxury banquet and catering events, emphasizing banquet bars to enhance guest experience. Manages the execution of plated and buffet events for social and corporate gatherings. Conducted monthly inventory of banquet liquor, beer, and wine to ensure stock availability for events. Places weekly liquor, beer and wine orders for all events. Maintained Marriott bar standards by training and coaching bar team on specialty cocktails and techniques, ensuring consistent quality. Assists bartenders in batching specialty cocktails while ensuring the quality of product and drink integrity laid out by the beverage director.
- 6 months
- Oversaw banquet operations to ensure seamless event execution and adherence to client specifications.
- Developed and implemented training programs for staff to enhance service quality and operational efficiency.
- Coordinated logistics for large-scale events, managing vendor relationships and inventory control.
Sr. Operations Manager
Cocktail Academy
Los Angeles, CA, United States
03.2022 - 12.2022
- Oversaw luxury bars, crafting unique cocktail experiences for corporate and social engagements. Managed planning and execution of events for 25 to 800 guests across various venues and private homes. Maintains and oversees budget from start to finish. Maintained strong vendor relationships to ensure seamless event execution. Oversees events out of market in NYC and San Diego. Leads weekly production meetings. Project Manager on multiple day events and activations. Communicate with clients directly on all operational needs, including but not limited to- rentals, staffing, set up, run of show, and overall look and feel of event. Leads daily pre-shift with staff. Assists in writing processes that are followed by all.
- 9 months
- Streamlined operational workflows to enhance efficiency across multiple departments.
- Developed and implemented training programs for staff, improving service quality and team performance.
- Analyzed performance metrics to identify opportunities for cost reduction and process improvement.
Global Sales Manager
HelmsBriscoe
01.2020 - 12.2022
- Negotiated contracts with hotels to secure client room blocks. Prospected new clients while nurturing relationships with existing clients. Oversaw creation of marketing collateral to support sales initiatives.
- 2 years and 11 months
- Led global sales strategies to expand market presence across diverse regions.
- Developed and maintained relationships with key corporate clients to drive revenue growth.
- Analyzed market trends and competitor activities to inform strategic planning initiatives.
Banquet Manager
The Kimpton Everly
Los Angeles, CA
01.2019 - 01.2020
- Directed banquet department operations, including event setup and breakdown. Oversee front of house personnel to maintain adequate staffing and minimize overtime. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of involved parties. Skillfully interacted with external vendors to obtain the best quality in pricing and product. Created a welcoming environment, ensuring each customer received exceptional food and service. Managed payroll and timekeeping processes, completing necessary paperwork for new hires and terminations. Correctly calculated inventory and ordered appropriate supplies. Interacted positively with customers while promoting hotel facilities and services.
- 1 year
- Oversaw banquet operations, ensuring seamless execution of events and guest satisfaction.
- Managed staff training and development, enhancing team performance and service quality.
- Coordinated logistics for large-scale events, optimizing resource allocation and time management.
Restaurant Manager
The Kimpton Everly
Los Angeles, CA
01.2018 - 12.2019
- Managed Open Table reservations to optimize guest seating flow. and guest flow through. Oversaw payroll and timekeeping processes, ensuring accurate completion of paperwork for new hires and terminations. Collaborated with GM and Chef during transition from quick service to full service dining, facilitating smooth operational changes. Worked with training baristas on full service dining standards. Ensured guest satisfaction while dining and addressed any issues guests had during their meal.
- 1 year and 11 months
- Oversaw daily restaurant operations, ensuring efficient service and high guest satisfaction.
- Developed training programs to enhance staff performance and improve service quality.
- Managed inventory controls, reducing waste and optimizing cost efficiency.
Banquet Director
Kimpton Shorebreak Hotel
11.2015 - 01.2018
- Awards: Manager of the Year 2016
- 2 years and 2 months
- Directed banquet operations, ensuring seamless execution of events and high guest satisfaction.
- Collaborated with culinary team to develop innovative menu offerings tailored to client preferences.
- Implemented training programs for staff, enhancing service quality and operational efficiency.
Group Sales Manager
Seasons 52
Costa Mesa, CA, United States
01.2013 - 12.2015
- Managing Open Table and restaurant flow through. Developed and executed local marketing events and initiatives to increase broadband, bar, and dining room sales. Executed planning components for private and large party dining and community marketing initiatives to enhance restaurant business. Created marketing and sales plans to achieve quarterly goals. Contacted customers by phone and email in response to inquiries.
- 2 years and 11 months
- Led group sales initiatives, enhancing customer engagement through tailored dining experiences.
- Collaborated with marketing to develop promotional strategies that increased brand visibility and customer interest.
- Trained and mentored sales team, fostering a culture of excellence and continuous improvement in performance.
Beverage Manager
Seasons 52
Costa Mesa, CA, United States
01.2012 - 12.2015
- Utilized P&L to inform decision-making and optimize financial performance. Oversaw front of house personnel to maintain adequate staffing and minimize overtime. Executed new menu implementations to enhance guest experience and drive sales. Correctly calculated inventory and ordered appropriate supplies. Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires. Conducted performance evaluations for front of house staff to support development and improve service quality.
- 3 years and 11 months
- Trained and mentored staff on beverage preparation techniques and service standards
- Implemented inventory management systems to optimize stock levels and reduce waste
Education
Bachelor of Arts Degree - Communications (Public Relation)
Rowan University
Glassboro, NJ, United StatesAssociates of Arts (A.A.) Degree -
Camden County College
Blackwood, New Jersey, United StatesSkills
- Catering management
- Operations management
- Inventory control
- Cost control
- Vendor management
- Process improvement
- Staff management
- Employee scheduling
- Food safety
- Leadership expertise
Certification
RAMP Certification, ServSafe Certified
LINKS
LinkedIn – Rebeccatesler
EXPERIENCE
Awards: Manager of the Year 2016
Timeline
Server
STARR Restaurants
05.2026 - Current
Bartender
Tired Hands Brewing Company - St. Oner's
02.2026 - 08.2026
Server
Mi Vida - Market East
01.2026 - 05.2026
Sales
Muller Beverage
07.2025 - 11.2025
Assistant General Manager
Flight Club Philadelphia
01.2025 - 05.2025
Assistant General Manager (AGM)
The Attic on Broadway
08.2023 - 05.2024
Banquet Manager
SPA VEA
02.2023 - 08.2023
Sr. Operations Manager
Cocktail Academy
03.2022 - 12.2022
Global Sales Manager
HelmsBriscoe
01.2020 - 12.2022
Banquet Manager
The Kimpton Everly
01.2019 - 01.2020
Restaurant Manager
The Kimpton Everly
01.2018 - 12.2019
Banquet Director
Kimpton Shorebreak Hotel
11.2015 - 01.2018
Group Sales Manager
Seasons 52
01.2013 - 12.2015
Beverage Manager
Seasons 52
01.2012 - 12.2015
Bachelor of Arts Degree - Communications (Public Relation)
Rowan University
Associates of Arts (A.A.) Degree -
Camden County College