Summary
Overview
Work History
Skills
Timeline
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Alicia Spears

Manor

Summary

Personable and solution-focused, bringing strong communication and problem-solving abilities. Knowledge of troubleshooting techniques and technical support, combined with proficiency in managing customer inquiries and resolving issues efficiently. Committed to delivering exceptional service and fostering positive customer relationships.

Overview

9
9
years of professional experience

Work History

General Manager

Taco Cabana
09.2023 - Current
  • Assisted in developing operational strategies to enhance efficiency and streamline processes.
  • Supported daily operations by coordinating schedules and managing resources effectively.
  • Learned safety protocols and best practices to ensure a safe working environment.
  • Contributed to team meetings by providing insights on workflow improvements and operational challenges.
  • Managed budgets, financial forecasts, and resource allocation to ensure achievement of organizational goals.
  • Developed high-performing teams through effective coaching, mentoring, and performance management strategies.

General Manager

Jason Deli
08.2016 - 08.2023
  • Led daily operations to enhance efficiency and optimize resource allocation.
  • Developed and implemented strategic plans to drive business growth and improve customer satisfaction.
  • Coordinated cross-functional teams to ensure seamless execution of projects and initiatives.
  • Monitored performance metrics to identify areas for operational improvement and cost reduction.

Skills

  • Operations management
  • Staff development
  • Business analysis
  • Logistics management
  • Food presentation
  • ServSafe manager
  • Marketing
  • Catering management
  • Catering consultation
  • Catering sales orders
  • Problem-solving
  • Customer service

Timeline

General Manager

Taco Cabana
09.2023 - Current

General Manager

Jason Deli
08.2016 - 08.2023

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Alicia Spears