Rebecca Thompson
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
8
8
years of professional experience
Work History
Content Manager
Caitie Hanrahan Events
03.2024 - Current
- Managed content distribution to online channels and social media platforms.
- Curated content across social media platforms, leveraging algorithm strategies to increase engagement.
- Consistently met tight deadlines while managing multiple projects simultaneously, prioritizing tasks effectively.
- Communicated to deliver on-brand content in alignment with brand vision.
- Used content management system to analyze user engagement and website traffic metrics.
- Developed strategies to optimize website content for search engine visibility.
Acquisitions Editor
Apprentice House Press
01.2024 - Current
- Evaluated manuscript proposals for alignment with company goals, ensuring a cohesive product lineup.
- Enhanced publication quality by meticulously editing and proofreading manuscripts.
- Reviewed articles for grammar, spelling, punctuation, syntax, accuracy, and compliance with quality standards.
- Determined readiness of written pieces, made changes, and approved final versions for publication.
- Communicated directly with writers to collaboratively assess work and guide editorial improvements.
- Prepared, rewrote, and edited pieces to improve readability and impact.
- Collaborated with writers, designers and other editors to deliver content of highest quality.
- Developed and maintained editorial standards for content.
- Collaborated with design, editorial and marketing departments to meet desired content goals.
Production Manager
Greycomm Production Studios
01.2022 - Current
- Designed and scheduled social media postings and maintained account for SMO/SEO.
- Designed graphics for merchandise and promotional merchandise.
- Interfaced with creative team to develop production ideas.
- Conducted interviews and collaborations with productions/talent and post production teams.
- Resolved issues quickly to maintain productivity goals.
- Managed multiple projects concurrently, ensuring timely completion and meeting budget constraints.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
- Oversaw quality control efforts while achieving high levels of customer satisfaction within schedule.
- Collaborated with cross-functional teams to ensure timely delivery of high-quality products according to customer requirements.
- Standardized production procedures, job roles, and quality assurance guidelines.
Customer Relations Representative
The Painted Cottage
05.2020 - 06.2021
- Implemented effective upselling techniques by identifying opportunities within existing customer interactions, leading to increased revenue generation.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Maintained comprehensive knowledge of company offerings to provide accurate information and recommendations to customers.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Assisted in creating promotional materials and hosting live videos aimed at engaging prospective clients while highlighting unique company products.
- Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
Photographer's Assistant
Jan Gratz Photographer
01.2016 - 04.2020
- Assisted Award-winning Senior and Family Portrait Photographer for location and studio sessions.
- Increased website traffic by writing creative fashion blogs to appeal to wider audience. Directed and filmed promotional material.
- Collaborated with photographer to design creative photo shoots to promote company's portfolio and improve brand appeal.
- Provided on-site makeup and hair styling for select senior and professional portrait sessions.
- Selected and set up appropriate props, backdrops, and lighting.
Education
Bachelor of Arts - English
Loyola University Maryland
Baltimore, MD05.2024
Skills
- Editing and proofreading
- Strategic content planning
- Media Production and Design
- Customer Service and Problem Solving
- Team Collaboration
- Adaptability in fast paced environments
- Document Proofreading
- Proficiency with Adobe Photoshop and Canva; capabilities in Premiere Pro, Audition, and Illustrator
Accomplishments
Student President of Greycomm Studios
Dean's List
Sigma Tau Delta International National Honor Society/English
Honors English
Timeline
Content Manager
Caitie Hanrahan Events
03.2024 - Current
Acquisitions Editor
Apprentice House Press
01.2024 - Current
Production Manager
Greycomm Production Studios
01.2022 - Current
Customer Relations Representative
The Painted Cottage
05.2020 - 06.2021
Photographer's Assistant
Jan Gratz Photographer
01.2016 - 04.2020
Bachelor of Arts - English
Loyola University Maryland
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