Summary
Overview
Work History
Education
Skills
Medicalreviewerexperience
Roles And Responsibilities
References
Timeline
Generic

Rebecca Tinus

Apalachin,New York

Summary

Experienced, self-motivated Registered Nurse currently, with over 15 years in a Medical Review position for SafeguardServices LLC, a Medicare Fraud Contractor. As well as 11 years of supervisory experience as a Medical Review Team Leader and currently, as a Fraud Nurse Manager. Prior to this, I had over eleven years of experience processing pre-payment, post payment and appeal claims as a Medical Review Specialist first for a Medicare contractor, and as a Sub-Contractor to National Government Services.

Overview

30
30
years of professional experience

Work History

Fraud Nurse Manager - Medicare

SafeGuard Services LLC
Camp Hill, Pennsylvania
11.2022 - Current
  • Assign cases to MR reviewer and external consultants within a 3-day timeframe
  • Monitor aging cases to assure that all medical review assignments are completed in the established timeframes to meet metrics
  • Monitor reports to assure that cases are timely to identify issues that need to be addressed
  • Act as front-line contact and liaison for all subcontractors
  • Staff Coaching
  • Assist MR Manager to write action plans for staff who are stalled
  • Identify areas in review processes where efficiencies are indicated and implement 1:1 instruction to MR Nurse regarding workflow process improvements
  • Provide performance feedback to MR Manger at evaluation time and PRN
  • Staff Resource
  • Field staff questions and problem solve
  • Be a resource for MR Nurses and investigators regarding the MR review process
  • Trouble shoot any technical issues with output of MR findings report
  • Meetings
  • Attend ALJ Hearings as needed
  • Attend all MAC meetings and present issues
  • Help develop monthly MR Staff Meeting Agenda and present assigned topics
  • Take minutes for monthly MR Staff Meeting and post completed minutes in 10 business days
  • Attend all new pre and post pay meetings with investigative team to help determine appropriate size and scope of review
  • Attend other meetings as assigned by MR Manager
  • MRCT/UCM Transition
  • Attended meetings, provided input, and tested the UCM system to support CMS requirements.

Medical Review Team Lead

SafeGuard Services LLC
Camp Hill, Pennsylvania
07.2013 - 11.2022
  • Assign cases to MR reviewer and external consultants within a 3-day timeframe
  • Monitor aging cases to assure that all medical review assignments are completed in the established timeframes to meet metrics
  • Monitor reports to assure that cases are timely to identify issues that need to be addressed
  • Act as front-line contact and liaison for all subcontractors
  • Staff Coaching
  • Assist MR Manager to write action plans for staff who are stalled
  • Identify areas in review processes where efficiencies are indicated and implement 1:1 instruction to MR Nurse regarding workflow process improvements
  • Provide performance feedback to MR Manger at evaluation time and PRN
  • Staff Resource
  • Field staff questions and problem solve
  • Be a resource for MR Nurses and investigators regarding the MR review process
  • Trouble shoot any technical issues with output of MR findings report
  • Meetings
  • Attend ALJ Hearings as needed
  • Attend all MAC meetings and present issues
  • Help develop monthly MR Staff Meeting Agenda and present assigned topics
  • Take minutes for monthly MR Staff Meeting and post completed minutes in 10 business days
  • Attend all new pre and post pay meetings with investigative team to help determine appropriate size and scope of review
  • Attend other meetings as assigned by MR Manager
  • MRCT/UCM Transition
  • Attended meetings, provided input, and tested the UCM system to support CMS requirements.

Insurance Specialist/Nurse Reviewer

SafeGuard Services LLC
Camp Hill, Pennsylvania
04.2009 - 07.2013
  • Medical Review Specialist for prepayment and post payment review of claims and documentation as well as investigation of complaints in accordance with guidelines set forth by the Centers for Medicare and Medicaid Services (CMS)
  • Maintain case files and entries on all assigned cases into multiple databases to record the progression of cases findings
  • Perform research and investigate all assigned cases
  • Mentor role in the orientation of new clinical staff
  • Resource for staff questions on specific subject matter
  • Excellent computer skills including knowledge of Microsoft Word, Excel, Outlook, Power Point and MS Access, as well as proficient use of the Internet
  • Proficient knowledge of the Medicare Claims Processing System (MCS)
  • Excellent time management and organization skills
  • Continually meet or exceed designated workload targets
  • Excellent interpersonal and communication skills in dealing with multiple situations.

Medical Review Specialist

HealthNow New York\Upstate Medicare Division\MedUS LLC
Binghamton, New York
04.1998 - 04.2009
  • Medical Review Specialist for post payment Provider Specific Reviews in accordance with the Progressive Corrective Action Process (PCA) set forth by the Centers for Medicare and Medicaid Services (CMS)
  • Cross trained for adjudication of prepayment claims through edits and audits in conjunction with prepayment monitoring of specific providers
  • Possess excellent medical decision-making skills to adjudicate claims appropriately
  • Thorough research and knowledge of Medicare Part B rules and regulations as directed by CMS as well as in depth knowledge of Local Coverage Determinations (LCD)
  • Maintain case files and entries for 30 – 35 cases (1,000 claims) annually into multiple databases to record progression of cases/contracts
  • Continually meet or exceed NOBA targets for claims reviewed per year for assigned post payment workload
  • Coordination of prepayment monitoring of specific providers who fall outside of the PCA process
  • Education to the provider community through written and verbal correspondence, Educational Seminars, and in person one-on-one educational contacts
  • Provide departmental support for prepayment processing of claims as well as review of appeals when staff is on vacation
  • Provided assistance with orientation of new clinical staff
  • Member of the Medical Review Strategy Team
  • Contact person for internal as well as external audits
  • Assignment of special projects as needed in accordance with CMS
  • Excellent computer skills including knowledge of Microsoft Word, Excel, Power Point and MS Access as well as proficient use of the Internet.

Nurse Case Manager

Olsten Health Services
Binghamton, New York
06.1995 - 04.1998
  • Case management of 25-30 homebound clients to maintain their medical health and problem solve in order to obtain the best community services that would meet their needs
  • Direct supervision and training of ancillary staff as well as the orientation/training of new nursing staff.

Medical Surgical Nurse - Staff Nurse

SUNY Health Science Center Hospital
Syracuse, New York
06.1994 - 06.1995

Education

Certified Professional Coder (CPC) -

American Academy of Professional Coders (AAPC) online Certification Courses
07.2024

Certified Professional Medical Auditor (CPMA) -

American Academy of Professional Coders (AAPC) online Certification Courses
07.2024

Bachelor of Science in Nursing -

State University of New York at Brockport
Brockport, New York
05.1994

Associates of Science in Nursing -

Broome Community College
Binghamton, New York
05.1993

Skills

  • Critical Thinking
  • Utilization Management
  • Department management
  • Staff Coaching and Mentoring
  • Staff Supervision
  • Hiring and Terminations
  • Nursing team oversight
  • Deadline Management
  • Quality controls
  • Multitasking and Organization
  • Workload Management

Medicalreviewerexperience

SafeGuard Services LLC, Camp Hill, Pennsylvania, 04/06/2009, present, Medical Review Specialist for prepayment and post payment review of claims and documentation as well as investigation of complaints in accordance with guidelines set forth by the Centers for Medicare and Medicaid Services (CMS), Maintain case files and entries on all assigned cases into multiple databases to record the progression of cases findings., Perform research and investigate all assigned cases., Mentor role in the orientation of new clinical staff, Resource for staff questions on specific subject matter, Excellent computer skills including knowledge of Microsoft Word, Excel, Outlook, Power Point and MS Access, as well as proficient use of the Internet., Proficient knowledge of the Medicare Claims Processing System (MCS), Excellent time management and organization skills, Continually meet or exceed designated workload targets., Excellent interpersonal and communication skills in dealing with multiple situations.

Roles And Responsibilities

  • Assign cases to MR reviewer and external consultants within a 3-day timeframe.
  • Monitor aging cases to assure that all medical review assignments are completed in the established timeframes to meet metrics.
  • Monitor reports to assure that cases are timely to identify issues that need to be addressed.
  • Act as front-line contact and liaison for all subcontractors
  • Staff Coaching
  • Assist MR Manager to write action plans for staff who are stalled.
  • Identify areas in review processes where efficiencies are indicated and implement 1:1 instruction to MR Nurse regarding workflow process improvements.
  • Provide performance feedback to MR Manger at evaluation time and PRN.
  • Staff Resource
  • Field staff questions and problem solve.
  • Be a resource for MR Nurses and investigators regarding the MR review process.
  • Trouble shoot any technical issues with output of MR findings report.
  • Meetings
  • Attend ALJ Hearings as needed.
  • Attend all MAC meetings and present issues.
  • Help develop monthly MR Staff Meeting Agenda and present assigned topics.
  • Take minutes for monthly MR Staff Meeting and post completed minutes in 10 business days.
  • Attend all new pre and post pay meetings with investigative team to help determine appropriate size and scope of review.
  • Attend other meetings as assigned by MR Manager
  • MRCT/UCM Transition
  • Attended meetings, provided input, and tested the UCM system to support CMS requirements.

References

Available upon request

Timeline

Fraud Nurse Manager - Medicare

SafeGuard Services LLC
11.2022 - Current

Medical Review Team Lead

SafeGuard Services LLC
07.2013 - 11.2022

Insurance Specialist/Nurse Reviewer

SafeGuard Services LLC
04.2009 - 07.2013

Medical Review Specialist

HealthNow New York\Upstate Medicare Division\MedUS LLC
04.1998 - 04.2009

Nurse Case Manager

Olsten Health Services
06.1995 - 04.1998

Medical Surgical Nurse - Staff Nurse

SUNY Health Science Center Hospital
06.1994 - 06.1995

Certified Professional Coder (CPC) -

American Academy of Professional Coders (AAPC) online Certification Courses

Certified Professional Medical Auditor (CPMA) -

American Academy of Professional Coders (AAPC) online Certification Courses

Bachelor of Science in Nursing -

State University of New York at Brockport

Associates of Science in Nursing -

Broome Community College
Rebecca Tinus