Summary
Overview
Work History
Education
Skills
Other
Timeline
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Rebecca Toskes

UX Designer/Contract Investigator
Newark,DE

Summary

UX Designer and Researcher with extensive experience at Zenext, focusing on user-centered design and strategic thinking. Skilled in wireframing and prototyping, with a strong ability to engage stakeholders and analyze user needs. Achievements include significant enhancements in user satisfaction and communication for AI-driven products. Committed to delivering intuitive and effective user experiences.

Overview

6
6
years of professional experience

Work History

Background Investigator

Peraton
02.2025 - Current
  • Researched and verified individuals' backgrounds for the U.S. Government.
  • Handles security clearances and employment eligibility.
  • Analyzed sensitive personal data while ensuring compliance and confidentiality.

UX Designer/Researcher

Zenext
12.2023 - Current
  • Designer/Researcher for new AI-driven chatbot products from concept to launch, improving first responder communication.
  • Collaborated closely with product, engineering, and business stakeholders to deliver user-centered solutions.
  • Conducted user research and iterative design to enhance usability and engagement.
  • Contributed to the development of scalable design systems, ensuring brand and UX consistency.
  • Applied strategic thinking to product flows, interactions, and visual design to create intuitive experiences.
  • Gained familiarity with decentralized technologies, exploring integrations with blockchain-enabled features.

One Guide Design Associate

Cigna HealthCare
07.2022 - 05.2023
  • Advocated for the user perspective within a corporate health tech environment.
  • Developed detailed behavioral insights to improve user interaction and satisfaction.
  • Presented research-backed recommendations to cross-functional teams and senior stakeholders.

Rehab Design Tech

Select Rehabilitation
01.2019 - 07.2022
  • Collaborated with therapists and directors to support seamless healthcare experiences.
  • Conducted medical research to inform patient-centered care and UX approaches.
  • Promoted accessibility standards and inclusive design practices across rehabilitation projects.

Education

Masters of Professional Studies - User Experience Design

Maryland Institute College of Art
Baltimore, MD
01.2024

Graphic Design Certificate -

Wilmington University
Wilmington, DE
01.2023

Bachelor of Fine Arts - Ceramics/Sculpture

Maryland Institute College of Art
Baltimore, MD
01.2016

Skills

  • UX/UI design and research
  • Wireframing and prototyping
  • Design systems and information architecture
  • Strategic design thinking
  • Figma and Adobe Creative Suite
  • InVision and Mural
  • Project management and organization
  • Stakeholder engagement and communication
  • Analytical thinking and attention to detail
  • Risk assessment and legal compliance
  • Teaching and mentoring skills
  • Time management strategies
  • Customer service excellence
  • Effective writing and report generation
  • US security clearance

Other

  • USA Security Clearance (Top Secret)
  • Customer Service
  • Medical Billing
  • Teaching & Mentoring
  • Time Management
  • Organization

Timeline

Background Investigator

Peraton
02.2025 - Current

UX Designer/Researcher

Zenext
12.2023 - Current

One Guide Design Associate

Cigna HealthCare
07.2022 - 05.2023

Rehab Design Tech

Select Rehabilitation
01.2019 - 07.2022

Masters of Professional Studies - User Experience Design

Maryland Institute College of Art

Graphic Design Certificate -

Wilmington University

Bachelor of Fine Arts - Ceramics/Sculpture

Maryland Institute College of Art

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Rebecca ToskesUX Designer/Contract Investigator