Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Rebecca Trujillo

Kissimmee,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Operations Supervisor

Mars Retail
Lake Buena Vista, FL
03.2022 - Current
  • Supervised warehouse activities such as loading and unloading shipments, picking orders, packing items for shipment.
  • Monitored staff performance and provided feedback for improvement.
  • Coordinated with vendors regarding product availability, pricing, delivery schedules.
  • Directed employees on how to use equipment properly and safely.
  • Trained, mentored and motivated employees to maximize team productivity.
  • Analyzed operational data to identify trends and implement strategic improvements.
  • Oversaw compliance with safety and quality standards, significantly reducing incident rates.
  • Led crisis management efforts, minimizing operational disruptions and maintaining business continuity.
  • Delegated work to staff, setting priorities and goals.
  • Guided employees in handling difficult or complex problems.
  • Coordinated with other supervisors, combining group efforts to achieve goals.
  • Reviewed employees' work to check adherence to quality standards and proper procedures.
  • Resolved customer complaints or answered customers' questions.
  • Consulted with managers to resolve problems relating to employee performance, office equipment and work schedules.

HR Assistant Trainee

Moore & Moore Logistics
Naples, FL
09.2021 - 02.2022
  • Organized and stored employment forms and information.
  • Maintained employee documentation, organizational chart and phone list.
  • Assisted with new hire orientation preparation, scheduling and administration.
  • Worked on multiple projects simultaneously in fast-paced environment.
  • Developed and maintained training materials and benefits packets for new hires.
  • Answered employee inquiries regarding pay and benefits.
  • Demonstrated awareness, understanding and skills necessary to work in diverse environment.

Manager

Pelican's Snoballs
Bonita Springs, FL
08.2020 - 09.2021
  • Trained employees on additional job positions to maintain coverage of roles.
  • Assigned tasks to associates to fit skill levels and maximize team performance.
  • Recruited and hired qualified candidates to fill open positions.
  • Greeted and encouraged feedback from customers to implement in-store operational changes.
  • Conducted inventory counts by assessing current state of inventory integrity against target accuracy levels and tracking variances.
  • Established and created training programs to enhance employee knowledge of best practices, resulting in improved customer satisfaction.
  • Evaluated store performance by receiving, analyzing and incorporating feedback from store inspections to implement action plans for improvements.
  • Coordinated ordering, receiving merchandise, pricing and stocking to maintain appropriate product levels on shelves.
  • Interviewed, hired and trained new employees.

Assistant Manager

Pelican's Snoballs
Fort Myers Beach, FL
09.2018 - 08.2020
  • Delegated daily tasks to team members to optimize group productivity.
  • Collaborated with store manager to develop strategies for achieving sales and profit goals.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Trained team of 12 to deliver outstanding customer service, boosting customer satisfaction ratings 98%.

Education

Associate of Arts -

Florida SouthWestern State College
Fort Myers, FL
08.2019

High School Diploma -

East Lee County High School
Lehigh Acres, FL
05.2017

Skills

  • Administrative assistance
  • New hire onboarding
  • Document management
  • Computer proficiency
  • Data management
  • Problem resolution
  • Customer satisfaction focus

Certification

  • CNA
  • LIFE INCL VAR ANNUITY & HEALTH (0215)

Timeline

Operations Supervisor

Mars Retail
03.2022 - Current

HR Assistant Trainee

Moore & Moore Logistics
09.2021 - 02.2022

Manager

Pelican's Snoballs
08.2020 - 09.2021

Assistant Manager

Pelican's Snoballs
09.2018 - 08.2020

Associate of Arts -

Florida SouthWestern State College

High School Diploma -

East Lee County High School

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