Jenny Coates

Office Management, Visitor Services, Executive Assistant

• Lead front desk receptionists, event staff, and gift store manager including scheduling and training
• Oversee facility maintenance requests, coordinating with the facilities team and IT to address repairs or improvements efficiently
• Contact point coordinate with janitorial contractor for (AJS) and housekeeping needs
• Conducting store audits and inventories
• For over 4 years Museum store sales while following city cash handling policies
• Reconciling Museum P cards, Amazon, invoices, and keeping updated expense records
• Performing all office management tasks
• Collaborating with exhibition teams and assisting with gallery openings
• Maintaining a comfortable, organized, and safe environment for employees and patrons
• Engagement with and assist guests and artists
• Lead Front Desk Receptionists and plan their scheduling and training
• Event planning, including Art Ball and Preview Party
• Participation in boards and meetings: SMAA, PAC, PAR, and the Arts Master Plan steering committee
• Supporting store manager to help facilitate growing a cute, successful museum store revenue
• Preparing monthly reports to show sales, averages, and revenue goals
• Tracking museum attendance and reports
• Assisting Administration and staff
• Updating and maintaining the museum website
• Manage employee recognition events
• Manage office spaces Create visitor wayfinding guide

• Obtained Utah State Burglar Alarm Agent Professional License
• Add 2 more tasks you did here

• Oversaw inventory management processes
• Maintaining optimal stock levels while minimizing waste and losses
• Anything about customer service or managing team

• Performing Missionary and group leader.