Hardworking college student with background in hospitality industry. Skilled in manning high-volume dining environment and delivering excellent customer service. Flexible and excels under pressure.
Overview
3
3
years of professional experience
Work History
Hostess
O'Charles
05.2022 - 07.2022
Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Cultivated positive guest relations by managing information and orchestrating speedy seating.
Answered customer questions about hours, seating, and menu information.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
Administrative Assistant
East Central High School
06.2019 - 07.2020
Organized and cleaned office spaces
Filed various information into spreadsheets
Greeted parents/students who need help on the phone or in person
Sorted and distributed office mail and recorded incoming shipments for corporate records.