Rebecca Vass
New Haven,CT
Summary
Detail-oriented professional with expertise in patient record management and compliance auditing, ensuring accuracy in patient records and quality care for patients. Known for effective communication and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Operations Lead
Aspen Dental
Hamden, Connecticut
09.2023 - Current
- Oversee patient records and ensure compliance with privacy regulations.
- Trained front staff in administrative procedures.
- Communicate effectively with patients regarding treatment plans and financial options.
- Maintain patient records, schedule appointments, and handle billing inquiries.
- Conduct regular audits of patient accounts to ensure accuracy and compliance with regulations.
- Collaborate with other healthcare professionals in order to provide quality care to patients/process referrals to specialists when required by the dentist.
- Handle phone inquiries and provide information about services offered.
- Verify patient's eligibility for benefits via insurance plans.
Shift Supervisor
Alltown/Global
North Haven, Connecticut
01.2022 - 01.2024
- Managed daily operations to ensure efficient fuel service and customer satisfaction.
- Executed opening, closing, and shift change functions to uphold operational standards consistently.
- Managed cashier staff during shifts to maintain service efficiency.
- Resolved customer inquiries and complaints.
- Maintained cleanliness and organization of the station for a welcoming atmosphere.
Cashier
Lowes Home Improvment
Wallingford, Connecticut
06.2021 - 06.2022
- Handled check out/payments for purchases.
- Managed returns and exchanges.
Cashier
Duchess Restaurant
Ansonia, Connecticut
12.2016 - 01.2020
- Managed cash handling at drive-through service
- Placed supply orders
- Prepared food items for customer orders
Education
High School Diploma -
Derby High
Derby, CT06-2016
Skills
- Patient record management
- Compliance auditing
- Treatment communication
- Quality care collaboration
- Financial oversight
- Problem solving
- Attention to detail
- Effective communication
- Patient care coordination
Timeline
Operations Lead
Aspen Dental
09.2023 - Current
Shift Supervisor
Alltown/Global
01.2022 - 01.2024
Cashier
Lowes Home Improvment
06.2021 - 06.2022
Cashier
Duchess Restaurant
12.2016 - 01.2020
High School Diploma -
Derby High