Rebecca Walquist
Staff Assistant
Paducah,KY
Summary
I am an eager, hardworking individual looking for a full-time position where I can make a positive impact on individuals. Expert at keeping up in a high-volume environment while maintaining exceptional customer experience. I am a natural relationship builder and am known for building long term connections and repeat clientele.
Overview
10
10
years of professional experience
Work History
Staff Assistant
Centurion
Vienna, IL
06.2025 - Current
- Performing administrative duties and supporting program and staff needs by fulfilling routine clerical, secretarial, and administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, creating spreadsheets, and providing information to callers for designated behavioral health units. Manage scheduling and data entry for psychiatry clinic and behavioral health technician group. Chart preparation for psychiatry clinic. Works extensively with Microsoft Office applications (Word, Excel, Sharepoint) for daily tasks.
Medical Assistant/ Medical Receptionist
Neurosurgery of St. Louis
08.2022 - 05.2025
- Medical Assistant: Rooming patients for multiple providers at once, taking vitals, gathering the history and description of symptoms, chart prepping for multiple providers, pulling records from outside EHR systems, ordering labs/imaging/procedures, requesting authorizations, scheduling appointments/imaging, prepping for bursitis and carpal tunnel injections, providing vaccination injections.
- Medical Receptionist: Approximately 100 inbound and outbound calls per day, scheduling appointments for new and established patients, checking patients in and out of office, collecting payments, sorting records via fax press or mail, requesting records, downloading imaging into Sectra, stocking and ordering office and clinical supplies.
Treatment Plan Coordinator
Oral Surgeons of Southern Illinois
03.2022 - 08.2022
- Presenting treatment, collecting payment, corresponding insurance to the treatment plan, verifying insurance eligibility and benefits, scheduling for multiple doctors, coordinating with the referring Dentists and Orthodontist, sending clearance reports, and communicating with the clinical team on checking patients in. Experienced in Carestream dental software.
Business Assistant
All Grins 4 Kids Pediatric Dentistry
04.2021 - 03.2022
- Answering phones, inputting new patients, scheduling patients, insurance verification, collecting payments, file and scanning forms, sanitizing the office. Experienced in Eaglesoft Dental software.
Shift Manager
Beauty Brands
04.2019 - 04.2021
- Support and motivate retail and salon team, scheduling appointments, product knowledge, opening and closing the store, help support the execution of marketing plans, promotional programs, clients experience and visual merchandising standards.
Education
High School Diploma -
Edwardsville High School
Edwardsville, IL05-2016
Skills
- First Aid Certification
- CPR/AED (BLS) Certification
Timeline
Staff Assistant
Centurion
06.2025 - Current
Medical Assistant/ Medical Receptionist
Neurosurgery of St. Louis
08.2022 - 05.2025
Treatment Plan Coordinator
Oral Surgeons of Southern Illinois
03.2022 - 08.2022
Business Assistant
All Grins 4 Kids Pediatric Dentistry
04.2021 - 03.2022
Shift Manager
Beauty Brands
04.2019 - 04.2021
High School Diploma -
Edwardsville High School