Dedicated and compassionate Registered Nurse with a progressive career history in direct patient care, triage and care coordination in fast-paced hospital Emergency Department and high acuity telephone triage. Remains calm under pressure and skillfully handles unruly patients, dangerous situations and high-stress environments. Adept at developing strong relationships with patients and families through empathetic communication skills, respectful attitude and excellent customer service skills. Commited to maintaining confidentiality at all times.