Rebecca Walt
Pflugerville,TX
Summary
Highly skilled in fast and accurate data entry, showcasing significant experience in managing large volumes of information. Possess strong organizational skills and ability to prioritize tasks effectively, ensuring timely project completion. Demonstrated capability in improving data processing workflows, leading to increased efficiency in previous roles.
Overview
24
24
years of professional experience
Work History
Fulfillment Associate
Sam's Club
Round Rock
10.2018 - Current
- Completing all transactions for daily deposits
- Assisted customers with pick-up orders at designated loading docks or drive-through areas.
- Ensured timely delivery of orders by coordinating with internal transportation team members.
- Ran cash register
- Assisted daily supervisor with their tasks while learning how to handle them when assistance is needed.
- Verified orders for accuracy and completeness, ensuring all necessary components were included.
Claims Supervisor
Old Dominion Freight Lines
Bloomington, CA
10.2010 - 05.2018
- Provided guidance, assistance and training to new staff on the proper procedures for handling customer inquiries and complaints.
- Researched complex claim issues in order to resolve disputes between parties involved in a claim.
- Evaluated and motivated employees to continuously develop and grow in both performance and knowledge.
- Managed team members effectively to meet high production standards with accurate results.
- Completed associated paperwork accurately and timely for each package shipped.
- Answered customer questions regarding billing, delivery and returns.
Billing Clerk
Saia Motor Freight
Fontana, CA
09.2000 - 10.2010
- Verified billing data with client contracts to ensure accuracy of invoicing.
- Checked figures, postings, and documents for accuracy.
- Prepared bills, invoices, and bank deposits as needed.
- Investigated and responded to customer inquiries related to billing issues.
- Performed filing duties including sorting incoming mail, maintaining filing system, and organizing documents.
- Answered customer questions to maintain high satisfaction levels.
- Trained new team members on company policies and accounting systems to keep team operations productive and efficient.
- Weighed envelopes containing statements to determine correct postage and affix postage.
Education
1 year college in Accounting -
Bakersfield College
Bakersfield, CA05.1984
High school diploma -
North High School
Bakersfield, CA05.1980
Skills
- Microsoft
- AS400 (10 years)
- Freight Experience (10 years)
- Supervising Experience (7 years)
- Journal Entries, filing, billing (10 years)
- Pulling and Preparing Orders
- Order Accuracy
- Data Entry
- Dispute Resolution
- Microsoft Office and Outlook proficiency
Timeline
Fulfillment Associate
Sam's Club
10.2018 - Current
Claims Supervisor
Old Dominion Freight Lines
10.2010 - 05.2018
Billing Clerk
Saia Motor Freight
09.2000 - 10.2010
1 year college in Accounting -
Bakersfield College
High school diploma -
North High School