Rebecca Ward
North Dartmouth,MA
Summary
Highly motivated and committed certified Clinical Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring my medical background and team-building skills to a deadline-driven environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Certified Clinical Medical Assistant-Health Office
Diman Regional Vocational Technical High School
05.2021 - Current
- Performing clinical assessments
- Evaluating and attending to student and staff's health care needs, including vital signs, and first aid
- Responding to emergency calls and assisting the nurses
- Contacting parents and physicians offices daily
- Operating general and specialized medical equipment
- Monthly testing, checking, and documenting of the AED's
- Assisting the nurses with the 16 students at school living with diabetes
- Maintaining student and staff Covid 19 sick call spreadsheets shared with administration
- Medically clearing students and monitoring all out of school activities/field trips
- Certified to perform yearly healthcare screenings
- Reporting all significant health-related incidents and accidents to parents and administration
- Attending 504 and IEP meetings with staff, parents, and students
- Mentoring and mental health counseling to students
- Using ASPEN and SNAP to document students visits
- Working though the summer to gather charts and medically sort all the incoming 9 th grade students
- Closely working with parents and physicians offices to obtain return to participate forms
- Monitoring students with eating disorders and documenting their progress
Sterilization Technician-Medical Assistant
Prima Care Endoscopy
05.2020 - 04.2021
- Assisted the nurses with patient intakes and performing vital signs
- Assisted with bed turnovers and sterilization of rooms
- Documenting damaged scopes and equipment for service
- Cleaned and sterilized scopes for procedures
- Maintained accurate records of all sterilized items, ensuring traceability and regulatory compliance.
- Performed thorough inspections of instruments for damage or contamination before releasing them for use in surgical procedures.
- Supported surgical teams with timely delivery of properly sterilized instruments required for various procedures.
- Received deliveries to stock supply closet and managed inventory of supplies and medication
Assistant Seasonal Manager
Kwik-Hang
11.2018 - 09.2019
- Supervised daily opening/closing procedures ensuring timely completion of tasks adhering security protocols established by company policy.
- Trained new employees on company policies, procedures, products, ensuring consistency in service delivery across the team.
- Collaborated with store manager to develop promotional strategies that boosted sales during the holiday season.
- Supported store manager in analyzing sales data to identify trends, making informed decisions about product offerings and pricing adjustments accordingly.
Guest Services-Return Desk
Toys R Us
10.2015 - 06.2018
- Collaborated closely with other departments to meet guest needs and provide best possible experience.
- Resolved customer complaints swiftly, finding resolutions that maintained customer satisfaction.
- Supported team members by offering constructive feedback and coaching as needed.
- Reviewed upcoming events and planned for expected challenges.
- Provided comprehensive training to new hires on company policies, procedures, and customer service expectations.
- Enhanced guest satisfaction by promptly addressing concerns and providing personalized solutions.
- Initiated the use of guest feedback surveys to identify areas for improvement and implement changes accordingly.
Warehouse Clerk
Maxon Motor
08.2012 - 08.2015
- Kept warehouse up to safety and health regulations at all times.
- Completed cycle counts and monthly inventory.
- Utilized forklift and other warehouse equipment to safely load and unload pallets and containers.
- Improved inventory accuracy with consistent cycle counting and data entry into the warehouse management system.
- Improved efficiency with quick and accurate loading of boxes.
- Reduced order processing time by streamlining the packing and shipping process, resulting in faster delivery times.
Education
Medical Assisting -
Bristol Community College
06.2018
Skills
- HIPAA Compliance
- Medical History Recording
- Medical Office Procedures
- Patient Intake Process
- Clinical Documentation
- Examination Preparation
- Specimens collection and processing
- Venipuncture Expertise
- Vital Sign Monitoring
Certification
- Certificate of Achievement in Medical Assisting, 06/2018
- Valid Certified Clinical Medical Assistant, CCMA, NHA Certificate
- Valid Basic Life Support (BLS) and First Aid Certificate
Timeline
Certified Clinical Medical Assistant-Health Office
Diman Regional Vocational Technical High School
05.2021 - Current
Sterilization Technician-Medical Assistant
Prima Care Endoscopy
05.2020 - 04.2021
Assistant Seasonal Manager
Kwik-Hang
11.2018 - 09.2019
Guest Services-Return Desk
Toys R Us
10.2015 - 06.2018
Warehouse Clerk
Maxon Motor
08.2012 - 08.2015
Medical Assisting -
Bristol Community College
- Certificate of Achievement in Medical Assisting, 06/2018
- Valid Certified Clinical Medical Assistant, CCMA, NHA Certificate
- Valid Basic Life Support (BLS) and First Aid Certificate
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