Rebecca Warden
Port Charlotte,FL
Summary
Professional retail management professional with proven track record in leading store operations and driving sales growth. Strong focus on team collaboration and achieving results. Expertise in inventory management, customer service, and staff training, coupled with excellent problem-solving and communication skills. Enthusiastic about creating positive shopping experience and optimizing store performance.
Overview
12
12
years of professional experience
Work History
Store Manager
Winn Dixie
06.2023 - Current
- Directed daily operations to ensure optimal store performance and customer satisfaction.
- Improved store sales by implementing effective marketing strategies and attractive visual merchandising.
- Reduced shrinkage levels by closely monitoring security measures, conducting staff training, and implementing loss prevention initiatives.
- Managed all aspects of budgeting for the retail location including labor costs, expenses control, revenue tracking.
- Mentored and trained team members on sales techniques and product knowledge.
Store Merchandise Manager
Winn Dixie
01.2015 - 06.2023
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
- Assessed purchasing needs and reviewed in-store sales and inventory levels.
Customer Service Manager
Winn Dixie
01.2014 - 01.2015
- Interviewed, hired and trained new quality-focused customer service representatives.
- Delivered continuous training to associates to maximize performance and customer relations skills.
- Provided outstanding service to new and long-standing customers by attending closely to concerns and developing solutions.
Education
Bachelor of Science - Art Administration And Managment
The University of Tampa
Tampa, FL05.2008
Skills
- Food Safety Certificate
- PPE use
- Shrinkage prevention
- Merchandising skills
- Coordinating schedules
- Customer Service
Timeline
Store Manager
Winn Dixie
06.2023 - Current
Store Merchandise Manager
Winn Dixie
01.2015 - 06.2023
Customer Service Manager
Winn Dixie
01.2014 - 01.2015
Bachelor of Science - Art Administration And Managment
The University of Tampa
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