Rebecca Wilson
Lake Elsinore,CA
Summary
Dynamic Office Administrator with a proven track record at Caliber Collision, enhancing office efficiency and customer satisfaction. Expert in office management and administrative support, demonstrated through streamlined operations and effective team leadership. Skilled in database entry and time management, achieving a significant boost in productivity and operational smoothness. Personable with 16+ years of experience prioritizing multiple tasks requiring prompt solutions. Greeting visitors, answering incoming phone calls and fulfilling staff members' requests. Professional and welcoming in creating upbeat work environment.
Overview
17
17
years of professional experience
Work History
Office Administrator
Caliber Collision
11.2007 - Current
- Interacted with customers by phone, email, or in-person to provide information.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Edited documents to improve accuracy of language, flow, and readability.
- Managed and properly accounted for petty cash issued to facilitate general office activities.
- Boosted productivity by prioritizing tasks, managing schedules, and coordinating meetings for staff members.
- Facilitated smooth operations by maintaining updated inventory records, anticipating supply needs, and placing timely orders for essential materials.
Education
High School Diploma -
Alta Loma High School
Alta Loma, CA06.2004
Skills
- Time Management
- Office Administration
- Administrative Support
- Database entry
- Office Management
- File Organization
- Customer Engagement
- Document Management
- Bookkeeping
- Telephone reception
- Document Scanning
- Leadership and supervision
- Scheduling
- Payroll
- Calendar Management
Timeline
Office Administrator
Caliber Collision
11.2007 - Current
High School Diploma -
Alta Loma High School
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