Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Rebecca Wyers

Haines City,FL

Summary

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Self Employed

The Crooked Picture
Haines City, FL
October - Current
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Cast Member

Disney World Resort
Orlando, FL
07.2007 - 09.2021
  • provided excellent customer service, making Magic for park visitors.
  • Greeted guests with a friendly smile and engaged in conversation to ensure they had an enjoyable experience.
  • Processed payments from customers accurately and efficiently using POS systems.
  • Prepared concession stands by restocking food items, beverages, condiments.
  • Interacted with guests to entertain and create fun atmosphere.
  • Prepared beverages and served food to customers.

Server

Buffalo Wild Wings
Prattville, AL
11.2016 - 06.2017
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Handled money transactions accurately while following company procedures for handling cash payments.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Stayed informed about daily specials, new menu items, promotions.
  • Provided exceptional service to high volume of daily customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.

Homeschool Teacher

Self
Orlando, FL
08.2011 - 06.2017
  • Created lesson plans, activities, and assessments to assess student progress in their learning journey.
  • Planned field trips to various educational institutions to enhance the classroom experience.
  • Coordinated with other homeschool teachers to ensure that appropriate standards were met.
  • Maintained records of student attendance, grades, and performance evaluations.
  • Assisted students in finding additional resources outside of the traditional classroom setting.
  • Encouraged critical thinking skills by facilitating discussions about current events and topics relevant to the course material.
  • Monitored student development through regular assessments.
  • Adapted teaching methods based on individual student needs while maintaining core curricular objectives.
  • Facilitated meaningful interactions between peers through group projects or activities.
  • Integrated hands-on activities into instruction whenever possible in order to promote deeper understanding of content material.
  • Managed a variety of tasks related to daily operations including grading assignments, creating reports.
  • Provided one-on-one mentorship opportunities for students who require extra attention or guidance.
  • Offered children rich and diverse learning opportunities through traditional and digital-based education as well as field trips, group gatherings and special events.
  • Implemented strategies to incorporate movement and exercise for children's' well-being.
  • Oversaw yearly budget to effectively purchase needed supplies, resources and memberships for children's educational needs.
  • Delivered effective education based on sound principles and clear objectives.
  • Tested students' comprehension of subject matter through quizzes, tests and projects.
  • Participated in workshops, trainings and conferences to improve educational skills.
  • Tutored students requiring extra help and gave additional practice work to help improve concept understanding.

Education

Certificate For EKG Technician - EKG Technology

American Vocational Academy
Kissimmee, FL
04-2023

Skills

  • First Aid/CPR
  • Friendly, Positive Attitude
  • Flexible and Adaptable
  • Remote Office Availability
  • Cultural Awareness

Certification

  • Electrocardiograph Aide, certificate, with 75 training hours from American Vocational Academy.

References

References available upon request.

Timeline

Server

Buffalo Wild Wings
11.2016 - 06.2017

Homeschool Teacher

Self
08.2011 - 06.2017

Cast Member

Disney World Resort
07.2007 - 09.2021

Self Employed

The Crooked Picture
October - Current

Certificate For EKG Technician - EKG Technology

American Vocational Academy

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Rebecca Wyers