Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
Work History
Onsite Specialist
SkillSet Group
06.2023 - 04.2024
Delivered exceptional customer service through prompt response times and effective communication.
Gathered, organized and input information into digital database.
Enhanced client satisfaction by providing comprehensive on-site support.
Confirm incoming associates and ensuring they arrived on time for clients needs.
Daily monitoring time clocks and generating reports.
Daily safety walkthrough through client site.
Interact with associates and clients on a daily basis.
Manage HR complaints and investigations.
Organized monthly safety meetings to promote a safe work environment.
Receptionist
SkillSet Group
10.2022 - 04.2024
Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
Confirmed appointments, communicated with clients, and updated client records.
Answered phone promptly and directed incoming calls to correct offices.
Kept reception area clean and neat to give visitors positive first impression.
Resolved customer problems and complaints.
Supported office efficiency by performing clerical tasks such as data entry, photocopying, scanning, and faxing documents.
Managed multiple tasks and met time-sensitive deadlines.
Handled sensitive information with discretion while maintaining strict confidentiality standards.
Restocked supplies and submitted purchase orders to maintain stock levels.
Assisted with onboarding new clients and securing paperwork completion.
Education
High School Diploma -
Bell High School
Bell, CA
Skills
Greeting and Seating Clients
Data inputting
Mail handling
Documentation And Reporting
Mail distribution
Punctual and Reliable
Problem-Solving
Call Answering and Routing
Team Collaboration
Customer Complaint Resolution
Documentation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Onsite Specialist
SkillSet Group
06.2023 - 04.2024
Receptionist
SkillSet Group
10.2022 - 04.2024
High School Diploma -
Bell High School
Similar Profiles
Marielena VargasMarielena Vargas
Lead Administrative Assistant at SKILLSET GROUPLead Administrative Assistant at SKILLSET GROUP