Rebecca Austin Aguilar

• Greeted residents, families, and visitors, delivering courteous front-desk support and direction.
• Answered calls, relayed messages, and resolved routine inquiries with professionalism and accuracy.
• Coordinated transportation requests, appointments, and community services for resident convenience.
• Managed visitor sign-in procedures, ensuring secure and organized access control.

• Increased sales revenue implementing effective sales strategies
• Built long-lasting client relationships through exceptional customer service and consistent followups.
• Mediate contract negotiations between customers and steel manufacturers.
• Provide accurate details and explanation of accessible payment options available to customers, including cash prices, financing, and rent-to-own contracts.
• Plan and execute on-site inspections for customers to ensure site readiness

• Administered medications accurately while following resident care plans and physician orders.
• Monitored vital signs and reported condition changes to nursing staff
• Communicated medication concerns and care updates with nurses and interdisciplinary team members.
• Verified medication inventory and secured supplies according to regulatory standards.

• Increased guest satisfaction by providing exceptional service and crafting high-quality cocktails.
• Trained new bartenders on drink recipes, how the company Table 301 runs, and made sure the guest experience is the best
• Maintained quality control and insured cost budgets were respected and sales goals were met.

• Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
• Motivated staff to perform at peak efficiency and quality.
• Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service
• Met cost budgets and exceeded sales goals.

• Enhanced participant experience by incorporating hands-on activities and team-building exercises.
• Assisted in the development of program curriculum for a more engaging and relevant learning experience.

• Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
• Expanded customer base through cold calling, networking, and relationship building.

• Enhanced classroom environment for optimal student engagement by incorporating visual aids, multimedia presentations, and hands-on activities.

• Monitored vital signs and reported changes in resident condition to nursing staff promptly.
• Supported safe transfers, ambulation, and repositioning to promote resident comfort and fall prevention.
• Documented care tasks accurately in resident records and shift reports.
• Responded to resident requests with compassionate support and timely assistance.
• Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.

Minor in Spanish

Minor in Travel and Tourism Management