Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Rebecca G. Wilson

Irving,TX

Summary

Dedicated and adaptable professional with a proactive attitude and the ability to learn quickly. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.

Overview

27
27
years of professional experience

Work History

Crew Member

Dunkin Donuts
Coppell, TX
07.2024 - Current
  • Educated customers on menu items, product ingredients and nutritional values.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Resolved customer complaints in a professional manner.
  • Drove team success by quickly completing assigned tasks.

Server

Pappas Restaurants Inc.
Seabrook, TX
04.1998 - 06.1998
  • Provided excellent customer service to ensure satisfaction.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Followed health safety guidelines when preparing and serving food products.
  • Stayed informed about daily specials, new menu items, promotions.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Maintained records of transactions made during shift as required by law or company policy.
  • Upheld high standards of sanitation in accordance with health department regulations.
  • Provided exceptional service to high volume of daily customers.

Legal Secretary

Rider & Wilson, Attorneys at Law
Galveston, TX
05.1997 - 08.1997
  • Drafted, edited and finalized legal documents such as contracts, pleadings and motions.
  • Answered incoming calls from clients and attorneys to provide assistance or route calls to appropriate personnel.
  • Prepared correspondence, memos, reports and other legal documents using Microsoft Word.
  • Greeted visitors to the office in a professional manner while providing support to attorneys as needed.
  • Transcribed dictation from audio recordings into written form utilizing digital recording equipment.
  • Proofed documents and submitted to attorneys for review.
  • Organized and maintained law libraries, documents and case files.
  • Processed electronic or physical court filings for attorney's practice.
  • Composed, edited and typed complex memos and reports with job-related software.
  • Coordinated and scheduled meetings and telephone conferences.
  • Handled confidential information with discretion and integrity.

Education

High School Diploma -

Clear Creek High School
League City, TX
05-1997

Skills

  • Customer Engagement
  • Customer Service
  • Initiative and Self-Motivation
  • Performance Improvement
  • Creativity and Innovation
  • Workplace Efficiency
  • Verbal and written communication
  • Teamwork and Collaboration
  • Positive Company Representation
  • Clear Communication
  • Integrity and Honesty
  • Flexible Schedule
  • Telephone Etiquette
  • Time Management
  • Company standards
  • Team Contributions

References

References available upon request.

Timeline

Crew Member

Dunkin Donuts
07.2024 - Current

Server

Pappas Restaurants Inc.
04.1998 - 06.1998

Legal Secretary

Rider & Wilson, Attorneys at Law
05.1997 - 08.1997

High School Diploma -

Clear Creek High School

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Rebecca G. Wilson