Rebecca J Kutz

• Delivered information to callers and directed calls to appropriate personnel, ensuring prompt and effective customer service.

• Delivered polished and professional sale presentations to individual clients and groups.
• Offered extensive knowledge on products to each customer, answering questions and demonstrating features to close sales.
• Developed and implemented strategies and consistently achieved targets.
• Built client trust based on face-to-face interactions and honest business practices.
• Highlighted products with creative and engaging merchandise displays.
• Trained new team members in ways to succeed performance expectations.
• Delivered exceptional guest relations by welcoming visitors warmly and offering immediate assistance.

Achieved food preparation goals consistently, including maintaining full compliance with consistency, quality, and freshness guidelines.

• Coordinated work during both peak and off-peak hours to effectively handle customer and operational needs.
• Helped front-of-house team members resolve customer complaints by remaking items and offering information on kitchen procedures.
• Upheld food safety with proper cleaning and sanitation, as well as maintaining proper temperatures of comes and uncooked items.
• Supported team members with diligent attention to daily kitchen check lists.
• Minimized food spoilage, storing and handling items with correct procedures.
• Protected diners grommet food-borne and contagious infections through proper cleaning and sanitation.

• Provides direct meal and nourishment service to patients.
• Facilitated patient meal selection process to ensure dietary preferences and needs were met.
• Applied knowledge of diabetic standards to collaborate with patient care staff on special diet orders.
• Position requires interactions with a variety of patients, visitors, and staff members so that the patient care requirements are met.
• Managed patient kitchen supplies and transported tray carts to and from kitchens while delivering customer service to patients, visitors, and staff.
• Utilizes appropriate communication skills.

• Prepared events by arranging tables and service for up to 300 guests.
• Arranged dining tables, and place settings, and stocked buffets with serving implements.
• Delivered superior guest service by proactively anticipating guest needs.
• Supported efficiency by reporting low-stock supplies and replenishing banquet stations.
• Maintained adherence to safe food handling and sanitation practices.
• Communicated with other servers to facilitate guest service and task completion.
• Fostered memorable guest experiences with commitment to service and attention to quality.
• Represented company with tidy and organized appearance and professional demeanor.
• Helped to meet guests special requests by communicating openly with kitchen staff.
• Backed up fellow servers and food preparation by cross-training I’m different stations.