Rebeka Razumovskiy
Milwaukee,WA
Summary
Proven problem-solver and efficient communicator, I've significantly enhanced customer satisfaction and operational efficiency at Instacart and JJ Jump. My expertise in time management and fostering positive environments has led to notable achievements in service quality and team productivity, embodying a commitment to excellence and continuous improvement.
Overview
6
6
years of professional experience
Work History
In-Home Caregiver
Ilife
Milwaukee, WI
05.2024 - Current
- Ensured a safe and clean home environment by performing light housekeeping tasks such as laundry, vacuuming, and dusting.
- Provided patients with assistance in completing daily tasks.
- Contributed to an overall positive caregiving experience by offering emotional support during challenging or difficult times.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
Personal Shopper
Instacart
Vancouver, WA
10.2020 - 03.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
Assistant Manager
JJ Jump
Vancouver, WA
11.2018 - 07.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Oversaw cash intake and deposit records, boosting precision.
Education
Penn Foster Career School
Scranton, PA07.2017
Skills
- Communication
- Efficiency
- Time management
- Problem-solving
Languages
Russian
Native or Bilingual
Timeline
In-Home Caregiver
Ilife
05.2024 - Current
Personal Shopper
Instacart
10.2020 - 03.2024
Assistant Manager
JJ Jump
11.2018 - 07.2019
Penn Foster Career School