Melissa Campanella
Modesto,CA
Summary
Hardworking customer service professional with over 15 years in the field. Dedicated to assisting customers while communicating and problem solving effectively. Along with being a responsible, punctual, and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
In-Home Caregiver
Private Care
02.2020 - Current
- Assisted patient with handling daily chores and errands by transporting to appointments, cleaning house/room, and purchasing supplies.
- Interacted kindly with patient and displayed positive, outgoing attitude.
- Provided patient with assistance in completing daily tasks, reducing daily burden.
- Provided mobility assistance such as walking and regular exercising.
Dasher
DoorDash
01.2017 - Current
- Verified orders prior to completing deliveries to avoid customer complaints.
- Drove continuously during shifts, met deadlines, and achieved high customer satisfaction ratings.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
Delivery Driver
1-800Courier
05.2016 - 01.2017
- Delivered packages to customer doorsteps and business offices.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Loaded personal delivery vehicle with packages with organizing by bins.
Security Guard
Securitas Security Services
12.2015 - 05.2016
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Completed full building and grounds patrols to spot and investigate concerns.
- Recorded observations and occurrences also submitted daily incident reports.
- Examined doors, windows and gates to verify security.
Education
High School Diploma -
Modesto High School
Modesto,CA06.2007
Skills
- Customer Service
- Team Collaboration
- Communication
- Leadership
- Time Management
- Conflict Resolution
Timeline
In-Home Caregiver
Private Care
02.2020 - Current
Dasher
DoorDash
01.2017 - Current
Delivery Driver
1-800Courier
05.2016 - 01.2017
Security Guard
Securitas Security Services
12.2015 - 05.2016
High School Diploma -
Modesto High School