Results-driven IT professional with notable success in planning, analysis, and implementation of security initiatives. Strengths in providing comprehensive network design and security frameworks. Skilled at training internal users on security procedures and preventive measures.
Overview
15
15
years of professional experience
Work History
Instructor
Florida Virtual School Franchise
05.2020 - Current
Tracked over 30 student's progress, frequently checking in with struggling students, and identifying root causes of problems. Increased bottom 25% during State assessments by 1 level.
Observed and adopted new techniques from skilled instructors and lecturers.
Improved student performance by defining clear goals and communicating performance metrics.
Promoted classroom safety, collaboration and best practices.
Relevant experience: Statistical analysis, data security protection, risk assessment and management, data requirements reporting, HIPPA laws, and regulations.
Project Manager
CS Construction
06.2015 - 07.2020
Streamlined post-sales support to increase customer retention rate among enterprise clients by 27%.
Planned, designed, and scheduled phases for large projects.
Allocated funding to establish weekly project tracking process.
Tracked project’s timeline and updated project documents to reflect current reality.
Monitored project performance to identify areas of improvement and make adjustments to complete projects by deadline.
Coordinated with cross-functional teams to resolve project issues and mitigate risks.
Achieved project deadlines by coordinating with contractors to manage performance.
Instructor & Instructional Coach
Brevard Public Schools
10.2015 - 05.2020
Increased literacy benchmarks by 25% through instructional strategies and feedback.
Collaborated with administration to secure departmental budget increase.
Communicated student progress to parents and guardians for collaborative approach to educational goals.
Coached teachers to improve practices through professional development and modeling instructional strategies.
Optimized day-to-day instruction to align educational strategies with industry best practices.
Oversaw curriculum development and implementation in alignment with best practices.
Developed staff members' attitudes, skills and knowledge through various professional development targeted topics.
Reviewed formative and summative data and information from diagnostic tests to accurately assess students.
Project Coordinator Academic Support Program
Brevard Public Schools
10.2015 - 05.2020
Led a team of 20 as a project manager, creating a trusting, respectful team in the process.
Kept projects on schedule by managing deadlines and adjusting workflows.
Supervised multiple projects from project start through delivery by prioritizing needs and delegating assignments.
Liaised between departments to facilitate communication and keep appropriate parties updated on project developments.
Provided input and feedback on departmental initiatives, directives and strategies to contribute to project success.
Coordinated venue and catering arrangements, speaker and attendee liaison and material distribution for meetings and events.
Managed competing demands and professionally adapted to frequent change, delays and unexpected events.
Kept corporate and client information confidential, adhering to data safety measures.
Established rapport and engaged with stakeholders to build lasting professional relationships.
Through analysis of statistical data, anticipate and resolve numerous project issues including staffing shortages, student data matters, and user needs.
Clinical Teacher Educator
Brevard Public Schools
10.2015 - 05.2020
Assisted with onboarding newly hired staff members and coached on task prioritization.
Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
Participated in department meetings to provide input to colleagues about student achievement and improvement.
Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Mentor team of new virtual teachers to ensure effective planning, operations and execution, monitoring and removed barriers to success.
Created innovative technical solutions to inspire and motivate all parties when face to face management was not possible.
Teller Supervisor
Washington Mutual Bank
07.2008 - 02.2010
Maintained strong knowledge of bank products, services, procedures and regulatory requirements to assist staff members with questions and difficult or complex tasks.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Counted cash drawers and made bank deposits.
Promoted bank's products and services by consistently cross-selling to customers. Increased sales by 10%.
Researched and resolved customer issues on personal savings, checking, and line of credit accounts.
Trained new hires on customer service policies and procedures.
Processed wide variety of retail banking transactions for personal and commercial customers.
Monitored and verified suspicious activity on customer accounts.
Examined tellers' reports of daily transactions for accuracy.
Education
Master of Science - Cybersecurity Engineering
Grand Canyon University
Phoenix, AZ
12.2022
Master of Science - Leadership
Grand Canyon University
Phoenix, AZ
05.2018
Bachelor of Science - Elementary Education
University of Phoenix
Phoenix, AZ
05.2015
Skills
Business Needs Analysis/Leadership Skills
Bilingual, Fluent is Spanish & English
MS Office (Word, Excel, PowerPoint, Outlook)
Kali Linux, Python Scripting, SQL, Python,
Threat Detection, JTAG and Boundary Scan
Cybersecurity Policy Development
Risk Management Framework/Risk Mitigation
Intrusion Detection and Prevention, NIST Security Standards
Active Listening, Problem-Solving, Diversity and Inclusion
Planning and Coordination
Teamwork and Collaboration
Written Communication
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
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