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Crystal Marie Ayers
Ocala,FL
Summary
Dynamic educator with over 16 years of teaching experience. Renowned for implementing hands-on activities that enhance student engagement, along with coaching and mentoring staff. Proficient in data analysis and record-keeping to assess student progress effectively. Notable achievement includes enhancing student problem-solving skills through innovative instruction methods. Eager to contribute expertise in education and training processes that align with the goals of any prospective employer.
Overview
1
1
Certificate
23
23
years of professional experience
Work History
INSTRUCTOR
MARION COUNTY PUBLIC SCHOOLS
Ocala
08.2002 - 12.2018
- Facilitated training, coaching, and mentoring for colleagues and parents.
- Designed and delivered numerous hands-on activities for staff, parents, and students.
- Monitored, evaluated, and documented performance while maintaining comprehensive records of student progress.
- Collected and assessed data; developed and synthesized records and reports.
- Applied diverse teaching methodologies including lectures, discussions, and demonstrations.
- Defined clear objectives for lessons, units, and projects, encouraging students to tackle challenging tasks while establishing respectful classroom norms.
- Coordinated and held parent-teacher conferences to inform parents of their children's academic progress.
- Collaborated with fellow staff, delegating tasks to teaching assistants and volunteers.
- Utilized a broad spectrum of instructional strategies to engage students and developed lesson plans aligned with state and district curriculum guidelines.
- Tailored instruction to match varying student abilities and skill levels.
- Instructed students in problem-solving methodologies during examinations.
- Provided a variety of materials to promote parental involvement in education.
SECURITY ASSISTANT
Central Florida Community College
Ocala
08.2001 - 08.2002
- Delivered high-level administrative support through comprehensive research, preparation of statistical reports, and managing information requests, alongside clerical duties such as drafting correspondence, coordinating conference calls, and scheduling meetings.
- Directed and mentored lower-level clerical staff.
- Oversaw and organized executives' schedules.
- Collected and assessed data; produced and consolidated records and reports.
- Drafted invoices, reports, memos, letters, financial statements, and other essential documents using Microsoft Office and other software.
- Analyzed incoming memos and submissions to ascertain their significance and organized their distribution accordingly.
- Managed incoming correspondence, including faxes and emails, ensuring proper sorting and distribution.
- Archived and retrieved corporate documents, records, and reports as needed.
- Drafted responses to routine correspondence inquiries.
EXECUTIVE ASSISTANT
MET-LIFE INSURANCE CO
Coral Gables
08.2000 - 05.2001
- Provided high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical tasks such as preparing correspondence, arranging conference calls, and scheduling meetings.
- Trained and supervised lower-level clerical staff.
- Managed and maintained executives' schedules.
- Gathered and analyzed data; created and consolidated records and reports.
- Prepared invoices, reports, memos, letters, financial statements, and other documents using Microsoft Office.
- Evaluated incoming memos, submissions, and reports to determine their significance and organized their distribution.
- Opened, sorted, and routed incoming correspondence, including faxes and emails.
- Filed and retrieved corporate documents, records, and reports.
- Formulated responses to routine inquiries in correspondence.
MEDICAL OFFICE SPECIALIST
VISION WORLD
Ocala
06.1999 - 05.2000
- Trained and mentored lower-level clerical staff.
- Managed and scheduled patient appointments efficiently.
- Provided appointment reminders and tracked missed appointments.
- Collected and analyzed data; created and consolidated medical records and reports.
- Reviewed and evaluated incoming memos, submissions, and reports to assess their significance for distribution.
- Sorted and processed incoming correspondence, including faxes and emails.
- Organized medical records, patient files, and administrative documents.
- Retrieved and delivered medical documents and reports to the appropriate providers or departments.
- Drafted responses to routine inquiry correspondence.
- Facilitated communication between patients and various providers.
- Managed multiple telephone lines, accurately documenting messages.
- Forwarded calls to the appropriate parties and followed up on return calls.
- Checked in patients, documenting their registration details, insurance verification, and co-payments.
ADMINISTRATIVE ASSISTANT/BOOKKEEPER
CP&L TRUCKING
Ocala
11.1995 - 06.1999
- Delivered high-level administrative support by compiling reports, handling information requests, and performing clerical duties such as preparing correspondence, scheduling meetings, and coordinating conference calls.
- Mentored and trained lower-level clerical staff.
- Managed and maintained schedules effectively.
- Collected and analyzed data; generated and consolidated records and reports.
- Reviewed and analyzed incoming memos, submissions, and reports to assess their significance and organized their distribution.
- Sorted and processed incoming correspondence, including faxes and emails.
- Archived and accessed corporate documents, records, and reports as necessary.
- Developed responses to routine inquiries in correspondence.
- Handled bookkeeping responsibilities including preparing invoices, reports, memos, letters, financial statements, and other documents using Microsoft Office, in addition to handling daily banking transactions.
Education
Bachelor of Arts - Education
St. Leo University
Ocala, Florida, USA12-2004
Associate of Arts - Education & Computer
Central Florida Community College
Ocala, Florida, USA07-2002
Skills
Microsoft Office
Word Processing
Spreadsheet Software
Database Software
Presentation Software
Bookkeeping
Data Analysis
Record Keeping
Report Preparation
Employee Training
Business Correspondence
Communication Skills
Training
Coaching
Mentoring
Organization
Presentation Skills
Performance Management
Teaching Methods
Lesson Planning
Differentiated Instruction
Problem Solving
Collaboration
Delegation
Administrative Support
Clerical Functions
Scheduling
Supervision
Etiquette
Team Player
Accuracy
Detail-Oriented
Structured
Flexibility
Adaptability
Self-directed
Critical Thinking
Results-oriented
Resourceful
Efficient
Certification
- ESOL (English Speakers of Other Languages)
- 2004-12
Languages
English Native
Sign Language Basic
Interests
Reading, Playing with my son, Researching, Explore, Make videos for my social media, Learning new things to be productive & proficient, Spending time with my mom and dad
Timeline
INSTRUCTOR
MARION COUNTY PUBLIC SCHOOLS
08.2002 - 12.2018
SECURITY ASSISTANT
Central Florida Community College
08.2001 - 08.2002
EXECUTIVE ASSISTANT
MET-LIFE INSURANCE CO
08.2000 - 05.2001
MEDICAL OFFICE SPECIALIST
VISION WORLD
06.1999 - 05.2000
ADMINISTRATIVE ASSISTANT/BOOKKEEPER
CP&L TRUCKING
11.1995 - 06.1999
Bachelor of Arts - Education
St. Leo University
Associate of Arts - Education & Computer
Central Florida Community College