REBEKA VAZQUEZ

*Certified Trainer*

Team Member

(main responsibility is Cash/Guest Experience)

• Worked different stations to provide optimal coverage and meet production goals.
• Operated register to process payments and collect cash payment for order totals.
• Developed strong customer service and product knowledge skills to enhance individual and team performance.
• Maintained productive, efficient approach to all tasks.
• Contributed to team success by completing jobs quickly and accurately.
• Developed strong cooperative relationships with coworkers and managers.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Assisted customers in selecting the merchandise best suited to needs.
• Improved customer satisfaction by quickly helping each person find desired items.
• Increased sales through effective product placements and persuasive communication skills.
• Assisted in food preparation, ensuring adherence to hygiene and safety standards.
• Provided exceptional customer service by addressing inquiries and resolving issues promptly.

*Small Business*

- Family owned (co-founder) Health Products

Main role: Developed New sales strategies & products or services

Dealt directly with customers selling and consulting.

• Developed and implemented sales strategies to enhance product visibility and market penetration.
• Trained and mentored sales team on effective customer engagement techniques.
• Analyzed market trends to identify opportunities for product expansion and customer acquisition.
• Collaborated with marketing to align promotional campaigns with sales objectives.
• Managed key client relationships, ensuring satisfaction and repeat business through tailored solutions.
• Coached employees in successful selling methods and encouraged cross-selling for additional products and services.
• Increased overall sales productivity by identifying bottlenecks in the sales process and implementing targeted solutions.
• Championed the adoption of new sales tools and technologies to maintain a leading edge in an ever-evolving business landscape.
• Established strong rapport with key clients, resulting in long-lasting partnerships and repeat business.
• Developed compelling presentation decks to gain approval for ideas and communicate results.
• Organized promotional events and interacted with community to increase sales volume.
• Leveraged consultative selling techniques to understand customer needs fully and provide tailored solutions accordingly.
• Effectively presented information to customers and responded to questions.
• Generated new business leads through networking events, conferences, trade shows, referrals, and social media marketing efforts.
• Boosted sales revenue by implementing effective lead generation strategies and nurturing client relationships.
• Provided regular coaching and mentoring to team members for enhanced skills development and career growth.
• Achieved sales goals and service targets by cultivating and securing new customer relationships.
• Demonstrated products to show potential customers benefits and advantages and encourage purchases.