Rebekah Armstrong
Valley Springs,CA
Summary
Slot Attendant skilled at promoting casino amenities and building customer loyalty through exceptional service. Delivers excellent guest service and builds casino loyalty. Reputation for accurately handling money and updating computer accounts. Hardworking and passionate job seeker with strong customer relationship skills. Adaptable and ready to help team achieve company goals.
Overview
16
16
years of professional experience
Work History
Slot Attendant
Harrahs Northern California
10.2019 - 06.2024
- Connected with guests on personal level to build loyalty.
- Supported guest satisfaction and loyalty through prompt customer service and timely payouts.
- Set up new loyalty memberships and updated existing accounts.
- Promoted marketing events and anemities
- Dispensed machine payouts and provided change for players.
- Reported and filed paperwork for casino transactions, noted and investigated discrepancies and reported on notable incidents.
- Troubleshot machine malfunctions and diagnosed root causes. Repaired problems and maintained machines in good working order within trained skillset.
- Complied with casino policies and protocols to maintain transaction accuracy, efficiency and security.
Pizza Delivery Driver
Pizza Hut
10.2010 - 10.2019
- Anticipated customers' questions and complaints and skillfully handled concerns.
- Served customers promptly by smoothly collecting and delivering high volume of orders.
- Collaborated with customer service teams and management to resolve order issues or customer complaints.
- Enhanced company's image by complying with uniform and appearance standards to contribute to atmosphere of teamwork and professionalism.
Riding Instructor
4 Horse Ranch
06.2008 - 10.2019
- Taught proper communication and riding commands for optimal control and safety around horses.
- Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
- Diffused potentially dangerous situations between horses and students with practices instilled through experience and repetition.
- Assisted students in developing self-advocacy and support skills.
Education
High School Diploma -
Nueva Vista High School
Concord, CA 06.2011
Skills
- Professionalism
- Reliability
- Customer Service
- Accurate money handling
- Relationship Building
- Teamwork and Collaboration
- Efficient multitasking
- Adaptability and Flexibility
- Attention to Detail
- Excellent Communication
- Interpersonal Skills
- Customer Relationship Management
Equestrain
Equestrian rider since adolescence. Skilled to the level of state showmanship in field of interest. Competition and equestrian environment has cultivated skills that have been used in every day life and have been exceptionally useful in the work force.
Timeline
Slot Attendant
Harrahs Northern California
10.2019 - 06.2024
Pizza Delivery Driver
Pizza Hut
10.2010 - 10.2019
Riding Instructor
4 Horse Ranch
06.2008 - 10.2019
High School Diploma -
Nueva Vista High School
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