Summary
Overview
Work History
Education
Skills
Interests
Timeline
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Rebekah Brown

Flovilla,GA

Summary

Dynamic and dedicated professional with extensive experience in customer service at Ingles Supermarket, Skate Galaxy and Lucy Lu's Coffee Shop. Proven ability to handle cash transactions accurately while maintaining a friendly demeanor. Recognized for exceptional teamwork and problem-solving skills, ensuring a positive shopping experience and fostering customer loyalty. Committed to excellence and reliability in fast-paced environments. Also, experience with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining a clean workspace.

Overview

4
4
years of professional experience

Work History

Barista

Lucy Lu's Coffee Shop
01.2023 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.

Skating Rink Assistant

Fun Galaxy
05.2022 - 11.2022
  • Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
  • Greeted guests in with friendliness and professionalism.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Assisted manager in all aspects of business operations.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.

Cashier

Ingles Supermarket
07.2021 - 05.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Restocked and organized merchandise in front lanes.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.

Education

No Degree - Biology

Gordon College
Barnesville, GA

General Studies & Science

Jackson High School
Jackson, GA
05-2023

Skills

  • Written and verbal communication
  • Work ethic and integrity
  • Professionalism and courtesy
  • Decision-making aptitude
  • Money handling
  • Customer relations
  • Empathy and patience
  • Multitasking and organization
  • Team Player
  • Time management skills
  • Reliability and punctuality
  • Cleaning and sanitizing
  • Ordering and stocking

Interests

  • Offering time and support to shelters for the homeless, women, and animals Advocate for animals, childhood cancer awareness and sexual assault victims
  • Volunteering
  • Horseback Riding
  • Fundraising Events
  • Volunteering at local animal shelters and rescue organizations
  • Advocacy Campaigns
  • Animal Care
  • Animal Welfare Advocacy
  • Volunteering at community kitchens and food-related charities

Timeline

Barista

Lucy Lu's Coffee Shop
01.2023 - Current

Skating Rink Assistant

Fun Galaxy
05.2022 - 11.2022

Cashier

Ingles Supermarket
07.2021 - 05.2022

No Degree - Biology

Gordon College

General Studies & Science

Jackson High School