Rebekah Cheek
Durham,NC
Summary
Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.
Overview
4
4
years of professional experience
Work History
Assistant Manager
Claires Stores Inc
Burlington, North Carolina
07.2022 - 10.2024
- Maintained accurate records of sales transactions using point-of-sale systems.
- Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
- Communicated regularly with customers to gain insights into their needs.
- Maintained a neat workspace, and made sure sign changes were up to date weekly, based on company standards.
- Responsible for weekly fixture rotations and leading my team to complete seasonal planograms.
- Analyzed sales data to identify trends and adjust strategies accordingly.
- Delegated work to staff, setting priorities and goals.
- Produced thorough, accurate and timely reports of project activities.
- Collaborated with management on developing strategic plans for achieving business goals.
Sales Associate
Spencer's Gifts
Greensboro, North Carolina
10.2020 - 10.2023
- Greeted customers and provided exceptional customer service.
- Engaged customers in friendly, professional dialogue to determine needs.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Collected payments and provided accurate change.
- Sold various products by explaining unique features and educating customers on proper application or usage.
- Answered store and merchandise questions and led customers to wanted items.
- Bagged or packaged purchases and wrapped gifts.
- Maintained cleanliness of store environment including floors, windows, displays.
Education
High School Diploma -
Southern Guilford High School
Greensboro, North Carolina06-2017
Skills
- Sales analysis
- Employee training
- Point-of-sale systems
- Visual merchandising
- Team leadership
- Customer service
- Inventory management
- Strategic planning
- Relationship building
- Goal setting
- Reconciliations
References
References available upon request.
Timeline
Assistant Manager
Claires Stores Inc
07.2022 - 10.2024
Sales Associate
Spencer's Gifts
10.2020 - 10.2023
High School Diploma -
Southern Guilford High School