Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Rebekah Colli

Rebekah Colli

Sparks,NV

Summary

Customer-oriented professional with broad experience in customer service roles with proven ability to drive business growth. Possesses strong skills in problem-solving, communication, and relationship-building. Demonstrated ability to enhance customer satisfaction and drive customer loyalty in previous positions. Known for creating positive experiences for customers through high-quality service.

Overview

10
10
years of professional experience

Work History

Team Member

Dairy Queen Grill & Chill
Sparks, NV
01.2020 - 10.2023
  • Assisted in training new team members on proper cooking techniques, food safety practices, proper portioning of menu items.
  • Ensured that all kitchen equipment was properly cleaned and sanitized according to health regulations standards.
  • Provided excellent customer service by ensuring fast order processing times.
  • Performed basic maintenance tasks such as checking temperatures of refrigerators or freezers to ensure optimal functioning.
  • Stocked and maintained service areas with paper goods, condiments, beverages, and food products.
  • Grilled and prepared food items such as hamburgers, hotdogs, chicken sandwiches, and fish to order specifications.
  • Replenished food items from inventory and rotated ingredients.

Trasher

Grocery Outlet Bargain Market
Sparks, Nevada
09.2018 - 01.2020
  • Received and processed incoming shipments, and arranged merchandise in an attractive manner to promote sales.
  • Provided customer service by answering questions about product location, price and availability.
  • Ensured that all products were labeled properly before stocking the shelves.
  • Operated a baler to compress and bind recyclable materials into bales.
  • Maintained accurate inventory levels through regular stock checks.
  • Assisted customers by locating items and loading heavy purchases in vehicles.
  • Performed routine cleaning tasks such as wiping down surfaces, removing dust particles to keep work environment safe and hygienic.
  • Stacked bales onto pallets or racks for easy transport and storage purposes.

Crew Member

McDonald's
Reno, NV
12.2016 - 09.2018
  • Assisted in the preparation of food items.
  • Resolved customer complaints in a professional manner.
  • Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
  • Restocked kitchen supplies including food products and utensils.
  • Maintained organized storage areas for food products, beverages and restaurant supplies.
  • Followed all safety guidelines while operating equipment such as slicers, fryers and ovens.
  • Educated customers on menu items, product ingredients and nutritional values.
  • Brewed and served coffee and tea with preferred add-ins.

Cashier

Dollar Tree
Fernley, NV
05.2013 - 12.2016
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Stocked shelves with merchandise when needed.
  • Organized promotional displays or arrange merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.

Education

High School Diploma -

Fernley High School
1300 US-95 Alt Fernley Nv
06-2015

Skills

  • Cleaning
  • Safety
  • Willingness to learn
  • Cash handling
  • Budgeting and finance
  • Decision-making capacity
  • Heavy lifting
  • Customer service
  • Sales expertise
  • Creativity and innovation
  • Hospitality and accommodation
  • Adaptability and flexibility
  • Workplace safety
  • Problem-solving
  • Clear communication
  • Organizing work stations
  • Point-of-sale system
  • Task prioritization
  • Livestock care
  • Crop rotation
  • First Aid/CPR
  • Basic math
  • Computer skills

Languages

English
Native/ Bilingual
American sign language
Full Professional

Timeline

Team Member

Dairy Queen Grill & Chill
01.2020 - 10.2023

Trasher

Grocery Outlet Bargain Market
09.2018 - 01.2020

Crew Member

McDonald's
12.2016 - 09.2018

Cashier

Dollar Tree
05.2013 - 12.2016

High School Diploma -

Fernley High School

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Rebekah Colli