Rebekah Davis
Denison,TX
Summary
Dependable server successful at providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Dinning Room And Doc’s Lounge Cocktail Server
34 Chophouse
Denison, TX
04.2024 - Current
- Provided attentive service, regularly checking in on guests to ensure their needs were met.
- Managed cash transactions accurately, ensuring proper handling of payments and tips.
- Developed strong relationships with regular guests, creating personalized experiences that encouraged loyalty.
- Increased repeat clientele by building rapport with patrons and anticipating their preferences.
- Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
- Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
- Anticipated guest needs and provided proactive service.
Server
Grill At 84 West
Denison, TX
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Tanglewood Resort
Pottsboro
08.2022 - 09.2023
- Specializes in creating relaxing dining experience for all guest by anticipating customers need and ensuring accuracy.
- Served food and beverages promptly with focused attention to accuracy and providing updates when faced with delays.
- Worked with POS system to place orders, manage bills, and handle any special request or allergy requirements.
- Cultivated warm relationships with regular customers and provide information about resort history and local attractions.
- Train new staff on restaurant standards and expectations.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Answered customers' questions, recommended items, and recorded order information.
Assistant
Rain Lilies Boutique
Van Alstyne, TX
09.2015 - 01.2020
- Greeted guests in shop with friendliness and professionalism and helped them acquire perfect gifts or find best product to meet their needs..
- Assisted owner in all aspects of business operations including sales, soap making, packaging, and restocking sales floor.
- Attended vendor shows, set up booth area and assisted in designing lay out and display areas with in our provided space.
- Packaged online orders ensuring accuracy and timely mailing of packages.
- Developed and implemented strategies to streamline business operations
Police Dispatcher
City Of Plano
Plano, TX
05.2006 - 10.2013
- Received 911 and non-emergency calls and dispatched calls to appropriate agencies and officers on duty.
- Questioned callers to determine nature of problems and locations to direct type of response needed.
- Used specialized software to track and maintain case incident numbers and logs.
- Operated telephone and radio equipment to receive requests and reports from police officers, medical dispatch and firefighting crews.
- Entered criminal record checks, driver's license numbers and warrants into telecommunications systems to fulfill officer requests.
- Applied interpersonal skills in neutralizing hostile and emotionally charged situations.
- Communicated pre-arrival instructions to emergency medical personnel, helping first responders deliver appropriate care and support to individuals.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
Education
Humanities
Pensacola Christian College
Pensacola, FLSkills
- Item Promotion
- Customer Service and Rapport
- Adaptable and Flexible
- Workflow Coordination
- Order Accuracy and Delivery
Certification
TABC Certified and Current Food Handlers License
Timeline
Dinning Room And Doc’s Lounge Cocktail Server
34 Chophouse
04.2024 - Current
Server
Grill At 84 West
08.2023 - Current
Server
Tanglewood Resort
08.2022 - 09.2023
Assistant
Rain Lilies Boutique
09.2015 - 01.2020
Police Dispatcher
City Of Plano
05.2006 - 10.2013
Humanities
Pensacola Christian College