Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rebekah Horton

Lehigh,FL

Summary

Detail-oriented professional with diverse experience in customer service, caregiving, and retail management, demonstrating a commitment to quality and efficiency.

Overview

20
20
years of professional experience

Work History

Caregiver Companion

Private Family
09.2019 - 05.2025
  • Provided daily assistance and companionship to individuals in need.
  • Developed personalized care plans to meet the specific needs of clients.
  • Assisted with mobility and daily living tasks, ensuring client safety and comfort.
  • Monitored and recorded health status and communicated changes to family members.

Mail Carrier Assistant

United States Postal Service
01.2023 - 05.2024
  • Assisted in the timely delivery of mail and packages in a designated route.
  • Supported senior postal workers in sorting and organizing mail.
  • Maintained accurate records of deliveries and customer interactions.
  • Provided excellent customer service to address inquiries and resolve issues.

Ticket Agent

AirTran Airways
08.2012 - 08.2013
  • Processed passenger check-ins and issued boarding passes efficiently.
  • Assisted customers with flight information and handled inquiries.
  • Resolved ticketing issues and provided solutions to enhance customer satisfaction.
  • Collaborated with team members to ensure smooth operations at the airport.

Part-Time Keyholder

Spirit of the Red Horse
11.2008 - 11.2011
  • Managed store operations in the absence of the store manager.
  • Oversaw cash handling and maintained financial accountability.
  • Trained new staff on customer service standards and operational procedures.
  • Ensured merchandise was stocked and presented according to company guidelines.

Store Manager

Solstice
06.2005 - 09.2007
  • Directed daily operations of the retail store and led a team of employees.
  • Achieved sales targets by implementing promotional strategies and optimizing inventory.
  • Developed employee schedules and performance evaluations.
  • Established and maintained strong customer relationships to drive repeat business.

Education

Bachelor of Arts - International Relations, Political Science

Hollins University
01.2004

Skills

  • Customer Service
  • Team Leadership
  • Time Management
  • Inventory Management
  • Caregiving
  • Communication

Languages

English

Timeline

Mail Carrier Assistant

United States Postal Service
01.2023 - 05.2024

Caregiver Companion

Private Family
09.2019 - 05.2025

Ticket Agent

AirTran Airways
08.2012 - 08.2013

Part-Time Keyholder

Spirit of the Red Horse
11.2008 - 11.2011

Store Manager

Solstice
06.2005 - 09.2007

Bachelor of Arts - International Relations, Political Science

Hollins University

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