REBEKAH JONES, BSN, RN, OCN
Parrish,Florida
Summary
Compassionate Patient Care Manager known for high productivity and efficient task completion. Possess specialized skills in patient advocacy, healthcare team leadership, and care coordination. Excel in communication, empathy, and problem-solving to ensure optimal patient outcomes and staff satisfaction.
Overview
25
25
years of professional experience
1
1
Certification
Work History
RN
Moffitt Cancer Center
Tampa, Florida
03.2007 - Current
Assistant Patient Care Manager
Moffitt
05.2023 - Current
- Supervise the Infusion, Curbside, Blood Draw departments, and Radiology Nursing at McKinley campus. (total staff- )
- Manage staff scheduling.
- Ensure accurate and timely payroll processing.
- Plan, monitor, and appraise job results; provide employee coaching and counseling.
- Assist in maintaining smooth functioning of clinical operations by stepping in for Clinical Leaders.
- Provide mentorship to employees as they progress in their careers, successfully reaching higher levels on the clinical ladder, and obtaining valuable OCN certifications.
- Ensure completion and update of competencies and licensures.
- Successfully managed staffing by recruiting, selecting, orienting, and training employees
CTO Manager, Cutaneous
Moffitt Cancer Center
Tampa, Florida
06.2020 - 05.2023
- Monitored workload and determine appropriate staffing for programs; ensure staff receive appropriate education and training resources, reassess needs periodically and provide additional training when appropriate; monitor staff conduct, perform staff interviews, recommend hires/terminations, and perform annual staff evaluations.
- Acted as the interim manager for the Senior Adult and Breast CTO programs from July to November 2022
- Responsible for FTE allocation, workloads of Research Nurses (2.0), Clinical Research Coordinators (11.0), Data Specialists (6.0), and Supervisor (1.0).
- Reviewed and assessed protocol budgets to assure adequate data management reimbursement; collaborate with Research Finance to ensure proper cost recovery and proper billing of conducting clinical trials.
- Actively participated in the operational review of new protocols and amendments for feasibility of conduct; monitor protocol movement through the pipeline, make resource assessment, re-evaluate, and make changes as appropriate.
- Actively participated in quality assurance oversight, implementation of standards, and relevant policies; monitor staff work to ensure accuracy and compliance; collaborate with ancillary departments and clinic operations to promote appropriate conduct of clinical research.
- Ensured ongoing and effective communication with staff, faculty, and program leaders; actively participate in leadership meetings, and contribute to high-level discussions.
- Assisted with development, revision, and continuous evaluation of clinical research department standards and policies; participate in and/or lead process improvement working groups and staff mentoring and education initiatives.
- Reported institutionally on metrics, including accruals, staffing capacity, and amendments.
- Led Clinical Research Coordinator Staff Meetings for Clinical Trials Office since FY2022.
- Optimized scheduling procedures within the Clinical Trials Office by chairing the Scheduling Optimization Committee.
- Enhanced efficiency by implementing updated Scheduling Guidelines and corresponding SOPs during FY2022.
- Executed actions to enhance the efficiency of the Financial Clearance Unit's processes in FY2022.
- Implemented Virtual Visits as a pilot program in the Clinical Trials Office for FY2022.
- Successfully implemented a process improvement initiative for the clinical research nursing orientation in FY2021.
Assistant Patient Care Manager
Moffitt Cancer Center
Tampa, Florida
06.2017 - 06.2020
Clinical Leader Infusion RN
Moffitt Cancer Center
Tampa, Florida
10.2015 - 06.2020
Infusion Center RN
Moffitt Cancer Center
Tampa, Florida
03.2015 - 10.2015
Clinical Leader RN/ Infusion RN - Clinical Research Unit
Moffitt Cancer Center
Tampa, Florida
03.2007 - 03.2015
Clinical Research RN
PAB Clinical Research Center
Brandon, Florida
09.2006 - 03.2007
Lead Clinical Research Coordinator/RN
Bradenton Neurology Research Center
Bradenton, Florida
11.1999 - 09.2006
Education
Bachelor of Science - Nursing
University of South Florida
Tampa, FL01.2009
Associate of Science - Nursing
State College of Florida, Manatee-Sarasota
Bradenton, FL01.2005
Skills
- Exemplary communication
- Workflow Coordination
- Program Management
- Relationships and rapport
- New staff mentoring
- Innovation and Creativity
Certification
- Oncology Certified Nurse (OCN), 12/31/23
- Certified Clinical Research Coordinator (CCRC), 2005-2007
Additional Projects
- Committee Chair of the Clinical Trials Office Scheduling Optimization Committee, 2022-2023
- Financial Clearance Unit process improvement project, 2022
- Pilot for Virtual Visits for Clinical Trials Office, 2022
- Clinical Research Nursing Orientation process improvement project, 2021
- Updated Scheduling Guidelines and associated SOP's, 2022
- Clinical Research Coordinator Staff Meeting Chair for Clinical Trials Office, 2022-2023
Committee Involvement
- Falls Committee, 2023-present
- Outpatient Satisfaction Committee- 2023- present
- Research Scheduling Optimization Committee, 2022-2023
- Clinical Research Nurse Committee, 2021-2023
- Inclusion and Diversity Committee, 2021-2023
- Nursing Clinical Ladder Advancement Committee, 2011-2020
Timeline
Assistant Patient Care Manager
Moffitt
05.2023 - Current
CTO Manager, Cutaneous
Moffitt Cancer Center
06.2020 - 05.2023
Assistant Patient Care Manager
Moffitt Cancer Center
06.2017 - 06.2020
Clinical Leader Infusion RN
Moffitt Cancer Center
10.2015 - 06.2020
Infusion Center RN
Moffitt Cancer Center
03.2015 - 10.2015
RN
Moffitt Cancer Center
03.2007 - Current
Clinical Leader RN/ Infusion RN - Clinical Research Unit
Moffitt Cancer Center
03.2007 - 03.2015
Clinical Research RN
PAB Clinical Research Center
09.2006 - 03.2007
Lead Clinical Research Coordinator/RN
Bradenton Neurology Research Center
11.1999 - 09.2006
Bachelor of Science - Nursing
University of South Florida
Associate of Science - Nursing
State College of Florida, Manatee-Sarasota
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