JAYDA OUTEN
Dallas,USA
Summary
Dynamic, results-oriented professional with a proven track record in communication and relationship building. Strong foundational knowledge of sales techniques, complemented by exceptional persuasive communication and negotiation skills. Dedicated to driving revenue growth while ensuring high levels of customer satisfaction. Experience in both retail and food service environments enhances the ability to contribute effectively to team success.
Overview
4
4
years of professional experience
Work History
Chromebook Sales Representative
2020 Companies
11.2025 - Current
- Developed and maintained relationships with clients to foster trust and loyalty.
- Conducted product demonstrations, effectively showcasing features and benefits to drive sales.
- Collaborated with team members to strategize on achieving quarterly sales targets.
- Analyzed customer feedback to identify improvement areas in service delivery.
- Executed sales strategies that resulted in over 10 transactions daily, leveraging upselling and cross-selling methods to maximize customer value.
- Led training sessions for new sales representatives, enhancing team expertise and performance.
Cashier / Front of House
Viva Chicken
06.2025 - 11.2025
- Facilitated in-person and phone transactions for over 25 customers daily, enhancing operational efficiency and customer satisfaction.
- Monitored inventory status to ensure timely communication of supply requirements to management.
- Greeted customers entering store and responded promptly to customer needs.
- Restocked and organized merchandise in front lanes.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with product inquiries, providing knowledgeable recommendations on menu items.
- Handled cash, credit, and gift card transactions while ensuring compliance with company policies.
Merchandise Associate
Home Goods
08.2024 - 11.2024
- Coordinated logistics and operations for the store opening, ensuring a seamless customer experience.
- Developed visual merchandising strategies to optimize product displays and increase sales.
- Operated cash register and accurately processed payments, returns, and exchanges.
- Performed opening and closing procedures, such as counting cash register, restocking, and cleaning.
- Built and maintained positive working relationships with co-workers.
- Demonstrated excellent customer service skills while interacting with customers in a friendly manner.
- Resolved customer complaints in a timely manner to maintain high satisfaction ratings.
- Utilized knowledge of merchandise to inform customers about products features and benefits.
- Organized merchandise displays to enhance product visibility and customer engagement.
- Assisted in inventory management, ensuring accurate stock levels and timely replenishment.
- Managed daily processing of 30+ customer transactions to deliver a seamless purchasing experience.
Starbucks Barista
Target
07.2023 - 05.2024
- Kept meticulous records of what customers wanted and ordered, which helped to boost profits when they returned at a later date.
- Assisted in training new baristas on equipment usage and company policies.
- Maintained cleanliness and organization of workstations to enhance operational efficiency.
- Provided exceptional customer service, addressing inquiries and resolving concerns efficiently.
- Streamlined beverage preparation and service processes to consistently deliver exceptional quality and improve customer satisfaction.
- Maintained adherence to cash handling protocols while maximizing effectiveness of POS systems.
- Executed efficient handling of 25+ daily orders, preparing premium beverages and food to meet customer expectations and maintain service excellence.
- Executed food safety protocols to maintain high standards of hygiene and quality.
Starbucks Barista
Ingles Markets
10.2022 - 04.2023
- Kept the indoor and outdoor dining areas clean by removing trash, wiping down tables, and restocking napkin dispensers.
- Informed guests about daily specials and menu options, allowing them to make informed decisions about sandwiches, pastries, and drinks.
- Used agile work methods to ensure that projects were completed quickly and successfully.
- Followed all safety procedures and protocols when using equipment and moving hazardous chemicals to avoid mishaps and accidents.
- Addressed customer inquiries and concerns, ensuring exceptional service through active listening and effective communication.
- Prepared high-quality espresso beverages while adhering to food safety standards.
- Managed stock & inventory, as well as doing pulls as needed for the kiosk.
- Executed daily order management for 25+ requests, maintaining high standards of service quality.
- Ensured strict adherence to food safety procedures and regulations.
Team Member
McDonald's
06.2022 - 07.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Quickly learned all required tasks to maximize performance.
- Was able to successfully communicate with all members of my team in order to navigate job responsibilities and complete daily tasks.
- Improved my problem-solving skills and adaptability during exposure to roles such as sales, cash, phones, merchandising, and assembling.
- Facilitated efficient processing of 30+ orders daily, ensuring customer satisfaction in both drive-thru and in-store environments.
- Administered cash handling and provided accurate change to customers to ensure smooth transactions.
- Ensured strict adherence to all food safety protocols.
- Delivered exceptional customer service, ensuring satisfaction and repeat business.
Cashier
Firehouse Subs
03.2022 - 06.2022
- Kept well-stocked cashier lanes and store shelves to promote strong sales.
- Educated customers about sub promotions to increase sales.
- Processed new orders quickly and accurately, completing 40+ daily transactions.
- Maintained accurate cash drawer, ensuring proper change and balance.
- Processed transactions efficiently using point-of-sale systems.
- Systematically organized products on shelves to maintain a tidy and orderly environment.
- Handled customer complaints and took the necessary steps to resolve their problems.
- Ensured strict adherence to all food safety protocols.
Education
Associate in Science (A.S.) - Diagnostic Medical Sonography Candidate
Gaston College
Dallas05-2028
Associate of Arts - Psychology
Gaston College
Dallas, North Carolina, NC05-2028
High School Diploma -
North Gaston High School
Dallas05.2024
Skills
- Exemplary customer service
- Sales
- Strong interpersonal skills
- Customer relations
- Adaptability
- Efficient learner
- Creative problem solving
- Courteous telephone handling
- Exemplary communication
- Excellent team collaboration
Languages
English
Native or Bilingual
Timeline
Chromebook Sales Representative
2020 Companies
11.2025 - Current
Cashier / Front of House
Viva Chicken
06.2025 - 11.2025
Merchandise Associate
Home Goods
08.2024 - 11.2024
Starbucks Barista
Target
07.2023 - 05.2024
Starbucks Barista
Ingles Markets
10.2022 - 04.2023
Team Member
McDonald's
06.2022 - 07.2022
Cashier
Firehouse Subs
03.2022 - 06.2022
Associate in Science (A.S.) - Diagnostic Medical Sonography Candidate
Gaston College
Associate of Arts - Psychology
Gaston College
High School Diploma -
North Gaston High School