Rebekah King
Lynchburg,Virginia
Summary
Resourceful professional in transportation and sales with a knack for completing tasks efficiently and productively. Specialize in route planning, customer service, and inventory management. Excel at communication, adaptability, and problem-solving to ensure seamless operations and customer satisfaction.
Reliable Food Delivery Driver known for high productivity and efficient task completion. Skilled in navigating routes, customer service, and time management to ensure fast and accurate deliveries. Excel in communication, adaptability, and problem-solving to meet diverse customer needs and maintain satisfaction. Committed to safety and quality service in every delivery.
Overview
30
30
years of professional experience
Work History
Food Delivery Driver
Gig work
11.2019 - Current
- Keep vehicle clean and hot bags sanitized
- Pick up customers order and deliver it in a safe yet fast manner
- Giving the customer a great experience by picking up and delivering promptly
- Supplied wide range of customers with key products in alignment with specified amounts and schedules.
- Fostered positive relationships with regular customers, contributing to increased loyalty and repeat business.
- Observed strict food safety and handling procedures during transport to maintain the quality and integrity of meals.
- Followed safety rules to keep clean driving record with no accidents or incidents.
- Loaded and unloaded delivery vehicles with food items.
- Communicated effectively with restaurant staff to verify order accuracy, quantity, and special customer requests before dispatch.
- Implemented energy-efficient driving techniques to minimize fuel consumption and reduce environmental impact.
- Adhered to local traffic laws at all times while delivering orders to customers.
- Managed a high volume of deliveries during peak hours, effectively prioritizing and organizing orders to meet demanding schedules.
Cleaning technician
Anita's Rentals
Pullman, Washington
04.2018 - 02.2022
- Deep Cleaning of homes, maintenance and regular cleaning of apartments laundry rooms and grounds
- Completed routine maintenance checks, notifying management of needed repairs.
- Cleaned windows inside and outside of the building.
- Replaced light bulbs as needed.
- Scrubbed bathrooms, removing soap scum, mold and excess dirt from sinks and shower area.
- Followed safety protocols while using hazardous chemicals.
- Sanitized frequented areas and equipment using approved supplies.
- Cleared snow, leaves, trash and debris from steps, walkways and areas around building entrances and exits, maintaining cleanliness and appearance of premises.
- Sanitized kitchen surfaces such as countertops, sinks, microwaves, refrigerators.
- Mowed or trimmed lawns or shrubbery using mowers or hand or power trimmers.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Dusted furniture and fixtures throughout the building.
- Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
- Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
- Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
- Used steam equipment to periodically clean upholstery and carpeting.
Team Trainer
Taco Bell
Pullman, WA
09.2017 - 10.2018
- Had a food handlers card, worked in drive thru and front counter as well as worked on the line making and preparing food
- Would train new employees and hold them accountable to their training program
- Conducted comprehensive training sessions for new hires on operational procedures.
- Demonstrated proper use of equipment, ensuring safety and efficiency.
- Coordinated with management to identify training needs and opportunities.
- Maintained strong knowledge by participating in workshops, conferences, and online education classes.
- Led by example, upholding company policies and exemplifying desired behaviors.
- Facilitated discussions among staff members regarding challenges related to job performance.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided guidance to team members on best practices in customer service.
General Merchandise Manager
Dissmores IGA
Pullman, WA
02.2016 - 09.2017
- Keeping inventory in stock and ordering new inventory
- My departments were HABA (Health and Beauty) Candy, General Merchandise such as WSU Items and regular household items, and Dollar Smart
- I put together displays and constantly moved product around as to promote impulse buying
- Kept up with all the holiday's shopping needs and would display Halloween, Christmas, Valentine's Day, Easter, and Summer sales
- Promoting discounts and ads for discounted items
- Reviewed financial reports and adjusted inventory levels accordingly.
- Located and vetted vendors, established good relationships and negotiated contracts.
- Oversaw the visual merchandising of products in-store and online to enhance customer experience and drive sales.
- Coordinated with the marketing department to align merchandising strategies with promotional activities and advertising campaigns.
- Maintained physical inventory of merchandise and implemented systems to monitor costs.
- Ensured compliance with all applicable laws related to retail operations.
- Established and maintained relationships with vendors, optimizing product selection and negotiating cost-saving deals.
- Placed prices and descriptive signage to enhance displays and promote items.
- Managed multiple projects simultaneously while meeting deadlines consistently.
- Developed pricing promotions and markdowns to meet sales and margin targets.
- Executed multiple projects simultaneously, coordinating, and prioritizing tasks.
Owner
Kings Cleaning Service
Pullman, WA
12.2013 - 12.2016
- Deep cleaning apartments, houses, commercial buildings
- Ensuring every nook and cranny of the space is properly and thoroughly cleaned be it for new tenants moving in or keeping up on the daily, weekly, bi-weekly, monthly cleaning tasks
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Provided direction and guidance to employees.
- Mitigated business risks by working closely with staff members and assessing performance.
- Maintained relationships with existing clients by providing superior customer service.
- Managed daily operations of business, including hiring and training staff.
Lead Cleaner
Dabco Property Management
Pullman, WA
12.2013 - 10.2014
- Training new manager employees how to properly clean to Dabco's Standards
- Going in and documenting each apartment that a tenant has moved out and what kind of cleaning the apartment needs, as well as documenting any damage done to the apartment
- Ensuring each apartment has met Dabco's cleaning standards for the new tenants moving in
- Organized and maintained inventory levels of all cleaning supplies and equipment.
- Sanitized frequented areas and equipment using approved supplies.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Performed deep cleans when necessary in order to maintain high standards of hygiene in the facility.
- Maintained high standards of cleanliness throughout the facility.
- Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
- Responded promptly to emergency situations such as spills or accidents involving hazardous materials.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Adhered strictly to health and safety regulations during all activities related to cleaning duties.
Cab Driver/Bookkeeper
A-Z Taxi
Pullman, WA
08.2008 - 11.2013
- Ensure that passengers have a safe riding experience, doing routine checks on vehicles such as measurements of fluid levels and tire inspection and reporting any problems
- Maintain accurate logs of mileage, travel time, fares, and work hours
- Maintains subsidiary accounts by verifying, allocating, and posting transactions
- Balances subsidiary accounts by reconciling entries
- Utilized downtime effectively for vehicle cleaning and minor repairs.
- Resolved customer complaints in a professional manner.
- Communicated professionally with customers regarding their transportation needs.
- Provided excellent customer service, including assisting passengers with luggage and answering queries.
- Followed established routes to ensure timely arrivals at destinations.
- Inspected tires, lights, brakes, oil levels, and fuel levels prior to each shift start.
- Performed basic vehicle maintenance checks to ensure safety and reliability.
- Conducted pre-trip inspections of vehicles and reported any necessary maintenance requirements.
- Collected payments from customers upon completion of trips; issued receipts when requested.
- Maximized passenger satisfaction by maintaining vehicles in safe and clean operating condition.
- Planned optimal routes to minimize delays and maximize time efficiency.
- Offered assistance to disabled passengers and stowed wheelchairs and other equipment correctly.
- Cleaned vehicle regularly to maintain professional appearance.
- Maintained vehicle to maximize passenger satisfaction.
- Conferred with dispatch to meet schedule targets and incorporate changes.
- Understood and complied with vehicle safety laws and driving standards and kept passengers safe.
- Safely transported passengers to desired destinations, adhering to traffic laws and regulations.
- Updated personal logs and business tracking documents accurately and according to schedule requirements.
- Built rapport with regular customers to encourage repeat business.
- Implemented energy-saving driving techniques to reduce fuel consumption.
- Monitored traffic conditions to determine the most efficient route.
Server/Hostess/Busser
HuHot Mongolian Grill
Orlando, Florida
10.2006 - 04.2008
- Welcoming guest and ensuring a pleasant experience by taking guest to their table wherever seating area they would like, offering menus, explaining to the customer the restaurants concept and how the self serve concept works
- Responding to inquiries
- Serving orders, bringing soup/salads/appetizers, completing drink orders, keeping drinks filled and dirty dishes cleared, completing POS, busing and resetting tables
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Greeted customers, answered questions and recommended specials to increase profits.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Filled condiments and napkin containers during slack periods.
- Addressed complaints to kitchen staff and served replacement items.
Sales Manager
Rent-A-Center
Orlando, FL
05.2005 - 10.2006
- Communicating sales goals to subordinate employees, promoting attentive and individualized customer service (as well as handling customer complaints), and initiating and closing sales
- Aiding in recruitment and retention of new and continued employee, as well as training new employees
- Daily inventory, refurbishing merchandise, ordering new merchandise, remerchandising sales floor, and merchandise delivery when needed when the account managers are unavailable
- Maintained accurate records of all transactions between customers and company representatives.
- Performed sales consultations and educated clients on products and services.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Managed daily operations of sales department, including supervision of staff members.
- Established new accounts and serviced existing accounts maintaining professional relationships.
- Provided technical support for customers when needed, answering questions about product features and capabilities.
- Assisted senior management in developing long-term strategic goals for the company's growth.
- Supported sales team members to drive growth and development.
- Resolved customer complaints regarding sales and service.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Supervisor
King Cleaning Service
Winter Garden, FL
10.1995 - 05.2005
- Showed employees their cleaning task for the day and scheduling
- Keeping cleaning equipment organized and supplies full
- Keeping all areas of commercial buildings clean and free of trash
- Complied with company policies, objectives and communication goals.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Maintained positive working relationship with fellow staff and management.
- Fostered a positive and motivating work environment, leading to an increase in team morale.
- Acted as a liaison between upper management and staff, facilitating open communication.
- Trained new employees on company policies, job duties, and performance expectations.
Education
GED -
Kahn Academy
Pullman, WA08-2009
Skills
- Continuous learning
- Initiative
- Self-motivation
- Self-management
- Teamwork
- Teachable
- Customer service
- Sales
- Cleaning
- Housekeeping
- Customer care
- General labor
- Scheduling
- Management
- Route planning
- Vehicle maintenance
- Food safety
- Time management
- Energy-efficient driving
- Inventory management
- Mileage tracking
- Relationship building
- Dispatch interaction
- Quick learner
- Hardworking and responsible
- Flexible schedule
- Point-of-sale system
- Smartphone operation
- Excellent navigation
- Good driving record
- Payment handling
- Order verification
- Motor vehicle operation
- Efficient driving
- Decision-making
- Problem-solving
- Clean driving record
- Valid Driver's license
- Heavy lifting
- Conflict resolution
- Loading and unloading
- Excellent sense of direction
- Safety awareness
- Dedicated team player
- Attention to detail
- Problem solving
- Team collaboration
- Safe driving
- Vehicle inspection
- GPS navigation
- Delivery coordination
- Excellent communication
Timeline
Food Delivery Driver
Gig work
11.2019 - Current
Cleaning technician
Anita's Rentals
04.2018 - 02.2022
Team Trainer
Taco Bell
09.2017 - 10.2018
General Merchandise Manager
Dissmores IGA
02.2016 - 09.2017
Owner
Kings Cleaning Service
12.2013 - 12.2016
Lead Cleaner
Dabco Property Management
12.2013 - 10.2014
Cab Driver/Bookkeeper
A-Z Taxi
08.2008 - 11.2013
Server/Hostess/Busser
HuHot Mongolian Grill
10.2006 - 04.2008
Sales Manager
Rent-A-Center
05.2005 - 10.2006
Supervisor
King Cleaning Service
10.1995 - 05.2005
GED -
Kahn Academy