Dynamic shift supervisor with expertise in team leadership, task assignment, and employee training. Proven ability to enhance productivity and deliver exceptional customer service in fast-paced environments.
Overview
9
9
years of professional experience
Work History
Supervisor
Sheetz
Punxsutawney, Pennsylvania
12.2020 - Current
Promoted from sales floor employee to team lead, then to third-shift supervisor in June 2024.
Directed employees during assigned shifts, ensuring timely completion of duties and maintaining operational standards.
Assigned specific tasks to team members to optimize workflow., monitored progress, and assisted team members while fulfilling personal responsibilities.
Led by example to maintain an organized, efficient, and customer-focused workplace.
Supported daily store operations in a fast-paced food-service and retail environment, contributing to overall efficiency and customer satisfaction.
Delivered friendly service by addressing customer questions, requests, and concerns.
Production Worker
Paris Cleaners
DuBois, Pennsylvania
04.2019 - 07.2019
Operated pack-out belt and pillowcase iron to ensure smooth production flow.
Prepared, inspected, and organized finished items for efficient packing process.
Maintained productivity and quality by adhering to workplace procedures.
Collaborated with production team to consistently meet daily production targets.
Crew Member
McDonald's
Punxsutawney, PA
06.2017 - 2019
Served customers and facilitated smooth daily restaurant operations in a fast-paced environment.
Took accurate orders and processed transactions to deliver timely service.
Collaborated with team members to complete duties and uphold cleanliness standards.