Rebekah Kitchen
Reno,NV
Summary
Willingness to Learn, and Versatile with Experience Across Various Roles: Including Delivery Driver, Bartender, Surgical Assistant, and Showcasing Exceptional Organizational Ability at Holm Electric; By Transforming their Warehouse in 3.5 weeks as Promised. Demonstrated a 100% Guest-Satisfaction Rate; At The Olive Garden Restaurant, with 10+ years of Positive Guest-Service & Loyalty; Cross-Trained in Multiple-Jobs; Creating Myself to be of High-Value for My Team & Reliability to My Managers; Recognized as: "The Go-to Girl". Trusted in Money-Handling Skills, and Ready to Jump into Any Job-Position when Asked from Managers or Team-Members; And Always Smiling from The Heart while Completing Each-Given-Task.
Overview
15
15
years of professional experience
Work History
Barrtender
Bonanza
07.2023 - 09.2023
- Served high customer volumes with a positive attitude; First day of work was on the 4th of July and the only Bartender.
- Managed Cash-Handling duties Responsibly & honesrtly; Ensuring accurate accounting and Tips, at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Increased customer satisfaction by providing New Ideas and New Drinks to bring in Repeated Customers and Crafting High-Quality Cocktails: (Huckleberry Lemonade).
- Trained New Bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
- Caught mistakes on Computers charging 50% off Top-shelf liquor during high volume; quickly corrected error by hand to profit business efficiently.
Delivery Driver & 26 FT Box Truck Driver
A. Moreno, R. Janoss, N&A Smith (DHD) DELIVERY
08.2019 - 05.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Delivered packages to customer doorsteps and business offices.
- Completed rush deliveries on tight timetables to satisfy customer needs.
Surgical Assistant
Dr. Martin & Dr. Melendrez
08.2019 - 08.2023
- Provided compassionate care to patients throughout their surgical experience, easing anxiety and ensuring comfort with soft spoken tone and coaching abilities to ensure a safe Surgical Environment.
- Provided Coaching abilities on-the-fly during procedures for patients enduring Panic Attacks; Giving Patients the Confidence that they are in Safe-hands and that we can be trusted to help in every way; including in a loving manner.
- Arranged supplies and instrumentation to meet needs of Surgical Assistants and Surgeons to enhance team efficiency.
- Assisted in complex surgical procedures, demonstrating adaptability and knowledge across multiple disciplines.
Bartender, Server, To-go Specialist, Hostess
The Olive Garden Restaurant
05.2009 - 12.2019
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Provided exceptional service through friendly interactions with customers, answering questions and addressing concerns.
- Collaborated with kitchen staff to ensure timely completion of all to-go orders.
- Cross-trained in multiple positions; making my self reliable & dependable for Management to meet 100% guest satisfaction.
- Boosted overall sales by confidently recommending daily specials and upselling menu items.
- Trained new hires on restaurant policies, procedures, and exceptional customer service standards; Assisted Managers.
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers.
Assistant Manager - Warehouse Organizer
Holm Electric
05.2022 - 08.2022
- Helped in hands on day-to-day operations to meet performance, quality and service expectations when asked of help from electricians.
- Completed promised warehouse organization and transformation within 3.5 week for cleaner and organized work environment.
- Developed strong working relationships with staff, fostering a positive work environment and learning basic skills in electrical.
- Monitored inventory of electrical check-ins/out and kept records of machinery and product to organize future projects and increase accuracy and organization of warehouse, materials, jobs and supplies needed.
- Helped with deliveries and monitored electricians emails in order to delege assignments to meet coverage and service demands.
Education
Dental Assistant - Oral Surgical Assistant
Milan Institute of Cosmetology
Spaks, NV05.2017
High School Diploma - General Studies
Central Kitsap High School
Silverdale, WA09.2009
Skills
- Attention to Detail
- Teamwork and Collaboration
- Organizational ability
- New Hire Training
- Sterilization techniques
- X-rays
- Self-Motivated & Disciplined
- Problem-Solving & Descision-Making
- Warehouse Organization
- Pallet Jack Handling
- Microsoft Office/Excel/PowerPoint
- Physical Strength and Stamina
Volunteer Work
- 120 Hours at Marvin Picollo Elementary School; Special Needs - 2015
- 98 Hours at SPCA - 2024
Timeline
Barrtender
Bonanza
07.2023 - 09.2023
Assistant Manager - Warehouse Organizer
Holm Electric
05.2022 - 08.2022
Delivery Driver & 26 FT Box Truck Driver
A. Moreno, R. Janoss, N&A Smith (DHD) DELIVERY
08.2019 - 05.2024
Surgical Assistant
Dr. Martin & Dr. Melendrez
08.2019 - 08.2023
Bartender, Server, To-go Specialist, Hostess
The Olive Garden Restaurant
05.2009 - 12.2019
Dental Assistant - Oral Surgical Assistant
Milan Institute of Cosmetology
High School Diploma - General Studies
Central Kitsap High School
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