Summary
Overview
Work History
Education
Skills
Timeline
Generic

REBEKAH LEAH YESKE

Macon,GA

Summary

Proactive Evaluator and Cashier with extensive experience in customer satisfaction, call evaluation, and cash handling. Successfully contributed to agent skill enhancement and maintained accurate transaction records. Known for strong customer service, reliability, and punctuality, bringing a commitment to excellence and a drive to advance in a dynamic role.

Overview

6
6
years of professional experience

Work History

Evaluator

PharmaCentra LLC
Alpharetta, Georgia
01.2019 - 07.2024
  • Coached agents on customer management and product presentation skills.
  • Facilitated timely submission of evaluations.
  • Recorded detailed and accurate call notes to support team performance.
  • Contributed to customer satisfaction through attentive monitoring of agent phone call interactions.

Cashier

Harveys
Americus, Georgia
06.2018 - 01.2019
  • Welcomed customers upon entry and addressed needs promptly.
  • Handled cash transactions accurately and efficiently during busy shifts.
  • Cultivated customer relationships to drive repeat business.
  • Adjusted schedule and took on additional shifts to meet operational needs.

Education

GED -

South Georgia Technical College
Americus, GA
01.2010

Skills

  • Performance assessment
  • Customer Service
  • Customer Assistance
  • Building rapport
  • Cash Handling
  • Typing speed and accuracy
  • Reliability and punctuality
  • Work ethic
  • Active Listening
  • Patience and Empathy

Timeline

Evaluator

PharmaCentra LLC
01.2019 - 07.2024

Cashier

Harveys
06.2018 - 01.2019

GED -

South Georgia Technical College
REBEKAH LEAH YESKE