Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Leal

Murrieta,CA

Summary

Detail-oriented administrative support specialist recognized for exceptional productivity and operational efficiency. Proficient in data entry, calendar management, and document preparation, ensuring seamless workflows. Strong communication and problem-solving abilities enhance team collaboration and drive successful project outcomes. Aiming to leverage expertise in a dynamic environment to further optimize administrative processes.

Overview

18
18
years of professional experience

Work History

TA ONBOARDING SPECIALIST

Intuit
San Diego, CA
03.2012 - 02.2025
  • Managed the US, Canada and UK pre-day 1 onboarding experience for new employees and hiring managers
  • Facilitated New Employee orientation to all new hires in the US & Canada
  • Partnered with cross-functional teams to coordinate and schedule delivery of new hire equipment weekly
  • Managed logistics for new hire equipment and SWAG kits, overseeing vendor partnerships and inventory to deliver 2,200+ welcome packages annually
  • Streamlined and customized onboarding materials by collaborating with department heads, enhancing onboarding experience
  • Developed and analyzed post-onboarding feedback surveys, driving continuous improvements in the new hire experience
  • Created and maintained comprehensive onboarding documentation to streamline the process
  • Served as point of contact for new hires, hiring managers and department heads, providing dedicated support and resolving queries efficiently

PATIENT SERVICE REPRESENTATIVE

Coram
Rancho Bernardo, CA
03.2007 - 01.2012
  • Assisted patients with insurance verification and facilitated billing inquiries
  • Provided compassionate support and guidance to patients navigating their healthcare journey
  • Resolved patient complaints effectively, ensuring high levels of satisfaction and loyalty
  • Managed patient schedules and ensured timely communication regarding appointments and services
  • Maintained accurate patient records and updated information in electronic health systems
  • Trained new staff members on patient interaction protocols and off procedures

Education

MEDICAL ASSISTANT -

Maric College
San Marcos, CA

Skills

  • Skilled Interpersonal Communication
  • Data Interpretation
  • Proficient in Organization
  • Prioritization and Scheduling
  • Analytical Problem Solving
  • Flexible Problem-Solving
  • Cross-Functional Collaboration
  • Collaborative Teamwork Skills

Timeline

TA ONBOARDING SPECIALIST

Intuit
03.2012 - 02.2025

PATIENT SERVICE REPRESENTATIVE

Coram
03.2007 - 01.2012

MEDICAL ASSISTANT -

Maric College

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Rebekah Leal