Rebekah Martus
Greenfield
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Key Mngr/Training Coordinator/ Bartender/ Server
Texas Roadhouse Restaurant
09.2022 - Current
- Oversaw front-of-house operations, ensuring a seamless guest experience through prompt issue resolution and proactive service.
- Provided leadership and support to servers and bartenders during peak service hours to maintain high standards of efficiency and hospitality.
- Accountable for end-of-day procedures, including restaurant closing duties, cash drawer reconciliation, and verification of daily sales receipts
- Coordinated scheduling of training sessions to ensure optimal staff participation and resource availability.
- Monitored trainee performance and provided constructive feedback to improve skills and service quality.
- Collaborated with management to identify training needs based on operational goals and employee feedback.
- Delivered high-quality food and beverage service to guests, ensuring a positive dining experience through attentive and efficient hospitality.
Head Bartender
TGI Fridays
06.2017 - 06.2022
- Managed bartender scheduling to ensure optimal shift coverage and smooth operational flow during all service hours.
- Managed bartender scheduling to ensure optimal shift coverage and smooth operational flow during all service hours.
- Trained and mentored new bartenders in cocktail preparation and customer service techniques.
- Resolved customer complaints promptly, fostering positive relationships and loyalty.
- Developed a strong rapport with patrons, resulting in repeat business and increased loyalty.
Education
ConVal Regional High School
PeterboroughSkills
- Verbal and written communication
- Coaching and mentoring
- New hire on-boarding
- Performance evaluation
- Employee engagement
- Staffing and workflow planning
- Attention to detail
- Decision-making
- Relationship building
- Critical thinking
- Presentation
- Schedule management
Timeline
Key Mngr/Training Coordinator/ Bartender/ Server
Texas Roadhouse Restaurant
09.2022 - Current
Head Bartender
TGI Fridays
06.2017 - 06.2022
ConVal Regional High School
Similar Profiles
Nathan BaheNathan Bahe
Server Trainer at Texas Roadhouse RestaurantServer Trainer at Texas Roadhouse Restaurant
Brooke ShowalterBrooke Showalter
Server at Texas Roadhouse RestaurantServer at Texas Roadhouse Restaurant
William ParrishWilliam Parrish
To-Go Server at Texas Roadhouse RestaurantTo-Go Server at Texas Roadhouse Restaurant
Kayla MiddletonKayla Middleton
Food Preparation Worker at Texas Roadhouse RestaurantFood Preparation Worker at Texas Roadhouse Restaurant
Madisyn BlackMadisyn Black
EHS Teacher at Highland County Community Action OrganizationEHS Teacher at Highland County Community Action Organization