Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Miller

Rebekah Miller

Copperas Cove,TX

Summary

Member of The National Society of Leadership and Success. Ambitious, career-focused job seeker, anxious to complete BS in accounting management. Willingness to take on added responsibilities to meet team goals. Am a take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, database management, and vendor negotiations. Recognized for exemplary customer service and team collaboration.

Overview

11
11
years of professional experience

Work History

Remote Program Specialist II

Eversana
01.2022 - Current
  • Assists patients find affordability options by narrowing down multiple programs based on each patient's unique circumstances
  • Conducted benefit investigations and relayed information to appropriate parties
  • Established goals and created action plans to achieve goals
  • Received incoming phone calls maintaining average of 2,100 calls per month and providing timely responses to inquiries
  • Maintained excellent attendance, 100% on-time compliance wire training, and followed ethical behavior.
  • Received incoming phone calls and contact form submissions and provided timely responses to inquiries.

Virtual Operations Manager

Onyx And Arrow Photography, LLC
09.2019 - Current
  • Assist in the design and maintenance of client experience
  • Maintained client relations through digital platforms such as email and direct social media messages
  • Ensure accuracy with client and vendor payments
  • Maintain P&L reporting
  • Client recovery if needed
  • Ensure gallery delivery timelines are met
  • Schedule wedding and elopement assignments for associates.

Patient Account Specialist

The Eye Clinic
09.2018 - 03.2020
  • Managed over 300 patient calls per day as primary call center patient account specialist
  • Strong data entry skills, can type 60wpm
  • Contacted patients after insurance were calculated to obtain payments
  • Ensured that all data entry was accurate regarding patient demographics and financial information
  • Follow up on patients missed, canceled, recall, and referral reports Maintained confidentiality of patient information and provided awareness of rights as determined by HIPAA regulations and MLH policy
  • Monitored flags and resolved urgent items with accuracy and efficiency
  • Established knowledge of computer software and ICD 10 codes
  • Practice HIPPA daily while updating and completing patient's info including guarantor, payer, Medicare MSP forms
  • Scanned in physician documents and admit them for procedures.

Admissions Representative

West Cal Cam hospital
05.2016 - 01.2018
  • Assisting patients, answering calls and attending to medical representatives
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Counted, measured, and compounded medications following standard procedures
  • Reviewed and verified customer information and insurance provider information.

Registered Pharmacy Technician

Kroger Pharmacy
01.2013 - 12.2016
  • Assisting patients, answering calls and attending to medical representatives
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
  • Counted, measured, and compounded medications following standard procedures
  • Reviewed and verified customer information and insurance provider information.

Education

Bachelor of Science - Accounting And Business Management

Western Governors University
Austin, TX
01.2025

Associate of Applied Science - Pharmacy

Ultimate Medical Academy - Clearwater
01.2013

Skills

  • Verbal and Written Communication
  • Multitasking and Organization
  • Documentation and Reporting
  • Team Leadership
  • Inventory Management
  • MS Excel Skills
  • Decision-Making Skills

Timeline

Remote Program Specialist II

Eversana
01.2022 - Current

Virtual Operations Manager

Onyx And Arrow Photography, LLC
09.2019 - Current

Patient Account Specialist

The Eye Clinic
09.2018 - 03.2020

Admissions Representative

West Cal Cam hospital
05.2016 - 01.2018

Registered Pharmacy Technician

Kroger Pharmacy
01.2013 - 12.2016

Bachelor of Science - Accounting And Business Management

Western Governors University

Associate of Applied Science - Pharmacy

Ultimate Medical Academy - Clearwater
Rebekah Miller